If you want to stop using one of your Ignite Indoor/Outdoor Cameras or Ignite Doorbell Cameras, you can remove it from the Ignite HomeConnect (Shaw) app so that it is no longer accessible through the app or your set-top box.
How to remove a security or doorbell camera
Below are the steps for removing an Ignite Indoor/Outdoor Camera (Wired)TM or Ignite Doorbell Camera (Wired)TM from your Ignite Self Protect home security system.
- Open the Ignite HomeConnect (Shaw) app (Apple App Store | Google Play Store) on your mobile device
- You may need to sign in with your Shaw ID and password
- Navigate to the Home tab along the bottom of the screen
- Select the thumbnail of the camera feed you wish to remove (e.g. Front Door)
- Select Settings (gear icon) from the upper right corner
- Scroll to the bottom of the screen and select Delete Camera
- On the confirmation screen, select Delete Camera again to confirm the deletion
Note: If you wish to remove any additional cameras or doorbells, repeat the steps above for each additional camera.