Internet Articles

Internet Articles

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Top Internet Articles

37 Articles

How To: View Active Time Details in Ignite HomeConnect

Active Time Details is a feature included with Ignite HomeConnect that provides insight into which apps and websites are being used most by a Ignite HomeConnect profile. Once activated in a profile, the profile will display how long certain apps and ... Read more

Shaw Internet Services FAQ

Learn more about our Internet services with our frequently asked questions. Shaw Internet services are available to customers throughout western Canada and into Ontario. To find a list of our Internet services visit Shaw Internet plans. Shaw Internet... Read more

How To: Use McAfee Multi Access File Lock

Note: On July 11, 2023, we are discontinuing new subscriptions to Shaw Network Security, including McAfee Multi-Access. If you're already subscribed, you may continue to use McAfee Multi Access. Visit Shaw Network Security and McAfee offerings being ... Read more

How To: Install or Remove McAfee True Key

Note: On July 11, 2023, we are discontinuing new subscriptions to Shaw Network Security, including McAfee Multi-Access. If you're already subscribed, you may continue to use McAfee Multi Access. Visit Shaw Network Security and McAfee offerings being ... Read more

About: McAfee True Key

Note: On July 11, 2023, we are discontinuing new subscriptions to Shaw Network Security, including McAfee Multi-Access and True Key. If you're already subscribed, you may continue to use McAfee True Key. Visit Shaw Network Security and McAfee offerin... Read more

How To: Uninstall McAfee Multi Access Apps

We’re dedicated to bringing the very best in connectivity to Canadians and regularly review our products and services to ensure the best possible experience for our customers. This sometimes leads to the removal of older products and services. As par... Read more

About: Advanced Security

Advanced Security is included with a subscription to any Ignite Internet bundle, and can be activated in the Ignite HomeConnect app (formerly known as the BlueCurve Home app). This feature monitors your home network for online threats in real-time an... Read more

How To: Install McAfee Multi Access Apps

Note: On July 11, 2023, we are discontinuing new subscriptions to Shaw Network Security, including McAfee Multi-Access. If you're already subscribed, you may continue to use McAfee Multi Access. Visit Shaw Network Security and McAfee offerings being ... Read more

About: McAfee Multi Access

As of June 20, 2024, McAfee products obtained through Shaw such as McAfee Internet Security and McAfee Multi-Access (e.g. McAfee Total Protection, McAfee Mobile Security) will no longer be active on your device(s). You will still have access to Advan... Read more

About: Shaw Network Security

Shaw Network Security was an add-on feature for protecting your WiFi network and connected devices against all network threats. It is no longer offered, though Advanced Security continues to be available through the Ignite HomeConnect app. Shaw Netwo... Read more

Advanced Security FAQ

Advanced Security is included with a subscription to Ignite Internet. This feature monitors your home network for online threats in real-time and alerts you of any suspicious activity. Find answers below to frequently asked questions about Advanced S... Read more

How To: Use Advanced Security

Advanced Security monitors your home network for online threats in real-time and alerts you of any suspicious activity. To access your Advanced Security features, go to the Home tab in the Ignite HomeConnect app and select Advanced Security. When ena... Read more

Shaw Tech Tip: Can I change my dynamic IP address?

Wondering if you can change your dynamic IP address? Your Shaw modem is assigned a dynamic IP address automatically, which we cannot change by request. Points to consider While your IP address is dynamic, it is meant to stay the same for a long perio... Read more

Ignite HomeConnect FAQ - Downtime Scheduler

Need to pause Internet access in your home? Use our frequently asked questions to learn about how the downtime scheduler feature works in Ignite HomeConnect. Downtime scheduler FAQ What is the downtime scheduler and how does it work?Downtime schedule... Read more

How To: Set a downtime schedule with Ignite HomeConnect

With the downtime scheduler in Ignite HomeConnect, you can automatically pause Internet access on a schedule that works for your home. Set a schedule for bedtime, homework, dinner, or anytime you want. Up to four schedules can be set per day of the w... Read more

How to setup Active Time Limits with Ignite HomeConnect

Learn how to set up Active Time Limits with Ignite HomeConnect. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. Setting Active Time Limits When A... Read more

Ignite HomeConnect FAQ - Protected Browsing

Find frequently asked questions about how Protected Browsing works in the Ignite HomeConnect App (formerly known as BlueCurve Home App). Protected Browsing FAQs Learn more about how Protected Browsing works in Ignite HomeConnect with these frequently... Read more

Ignite HomeConnect FAQ - Active Time

Find frequently asked questions about how Active Time features work in Ignite HomeConnect. Active Time Limits Learn more about Active Time Limits with these frequently asked questions. What is an Active Time Limit? An Active Time Limit provides aware... Read more

Ignite HomeConnect FAQ - Parental Controls

Find frequently asked questions about how to use Parental Controls in the Ignite HomeConnect App (formerly known as BlueCurve Home App). Parental Controls Learn more about how Parental Controls work in Ignite HomeConnect with these frequently asked q... Read more

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