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shaw-alexander
Need to make or cancel an appointment? There are a number of ways to get the support you need including making or canceling an appointment. Use these options to make or cancel an appointment with Shaw. The fastest way to contact us is via the My Shaw app. Visit our My Shaw app page to learn more.   If you're needing to order a product you can view…
shaw-alexander
Looking to return your equipment? Are you returning some old Shaw equipment or looking to upgrade and change equipment?  Any of our Shaw Retail locations are able to retrieve your equipment!   To find the closest retail store to you please visit our Shaw retail location page here: Shaw Retail Locations or visit Shaw.ca to view our Locations,…
shaw-alexander
Need to change your bundle/package? If you're looking to change your current bundle/package the fastest way to contact us is via the My Shaw app to chat to one our representatives.  Visit our My Shaw app page to learn more   You can also visit https://www.shaw.ca/offers/ for our up to date offerings for new and existing customers.   You can…
shaw-alexander
Looking for our Shaw Black Friday/ Shaw Cyber Monday offers? Visit https://www.shaw.ca/offers/ for our Black Friday/Cyber Monday offers. Available for a limited time only!   The fastest way to contact us is via the My Shaw app. Visit our My Shaw app page to learn more. If you need further assistance, please visit our main Shaw contact page!  …
shaw-alex
Click to view contentLearn what to do if you experience error code 49 when signing into a Shaw Go app. Some accounts may receive error code 49 while attempting to log into one of the Shaw Go apps. Customers will need to contact support in order for this error to be resolved. The error message will say An unexpected error has occurred, error 49. Please contact us.  …
shaw-alexander
Need to get in contact with us? There are a number of ways to get the support you need.  You can connect to a Shaw agent for topics like technical support, ordering new services, scheduling a move, billing and account support, and more! Support representatives are available every day from 7:00 a.m. until 10:00 p.m. PST.   The fastest way to…
shaw-fraser
Click to view contentShaw Retail Locations are available across the country to provide a face-to-face customer experience for product demonstrations and account support. Select an area from the list below to find a Shaw retail location near you.   British Columbia Greater Vancouver Central and Northern BC South Vancouver Island North Vancouver Island Alberta…
shaw-fraser
Click to view contentIt’s finally arrived: Your very first bill from Shaw. As a new customer, we want to ensure you understand how and why you’re getting billed. This article will help familiarize yourself with the various elements of a Shaw bill.   This article provides insight into: Your first bill Your billing cycle What happens next?   Did You Know:   You…
shaw-alex
Click to view contentLearn about notable changes to your Shaw bill which may appear after your account has been moved to our upgraded billing system.   This document provides insight into: Billing system upgrade Breaking down your bill Auto payment reset Partial charges   Did You Know:   You can view bills, set up Auto payment, set up your eBill and view your…
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