• Shaw Retail Locations

    Shaw Retail Locations are available across the country to provide a face-to-face customer experience for product demonstrations and account support. Select an area from the list below to find a Shaw retail location ne...
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    last modified by shaw-ken
  • About: My Shaw

    My Shaw is how Shaw customers keep track of bills, make payments, adjust account details, and manage Shaw services. You can access My Shaw through the website (my.shaw.ca) and through the My Shaw mobile...
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    last modified by shaw-sarah
  • How To: View my Shaw plan agreement

    If you want to view the dates, terms, limits, and perks of your active Shaw plan agreements, you can find and view them on the My Shaw website (my.shaw.ca).     View your Shaw plan agreements on the My Shaw ...
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    last modified by shaw-sarah
  • How To: View my past transactions

    You can view the charges incurred by your Shaw services and payments you've made, within any date range, using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play S...
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    last modified by shaw-sarah
  • How To: View my current bill

    You can view your current bill for Shaw services anytime, using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store).    View your current bill...
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    last modified by shaw-sarah
  • How To: View my current balance due

    You can view your current balance due for Shaw services using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store).    View your curr...
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    last modified by shaw-sarah
  • How To: See when my next payment is due

    You can find out when your next payment for Shaw services is due, using the My Shaw website (my.shaw.ca) or the My Shaw mobile app (Apple App Store | Google Play Store).    See your payme...
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    last modified by shaw-sarah
  • How To: Unsubscribe from eBills

    If you previously subscribed to eBills and are receiving monthly Shaw bills by email — but you'd like to start receiving paper bills in the mail again — you can unsubscribe using the My Shaw website (...
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    last modified by shaw-sarah
  • How To: Manage my Shaw services

    It's convenient and easy to manage every aspect of your Shaw services using the My Shaw website (my.shaw.ca) and the My Shaw mobile app (Apple App Store | Google Play Store).    Manage your Sh...
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    last modified by shaw-sarah
  • How To: Manage my Shaw accounts

    It's convenient and easy to manage every aspect of your Shaw accounts using the My Shaw website (my.shaw.ca) and the My Shaw mobile app (Apple App Store | Google Play Store).    Manage your Sh...
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    last modified by shaw-sarah
  • How To: Manage my Shaw bill

    It's convenient and easy to manage every aspect of your Shaw bills using the My Shaw website and the My Shaw mobile app.    Manage your Shaw bill using the My Shaw website Manage your Shaw bill using the M...
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    last modified by shaw-sarah
  • How To: Create a Shaw ID

    Shaw ID is a single login for Shaw products and services like My Shaw, BlueCurve Home, FreeRange TV, and Shaw Go WiFi. Each Shaw account can have one Primary Shaw ID, belonging to the primary account holder....
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    last modified by shaw-sarah
  • How To: Change your My Shaw password

    If you'd like to change your My Shaw password for security reasons, or you want to reset a forgotten password, you can do so using the My Shaw website (my.shaw.ca) and the My Shaw mobile app (Apple App ...
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    last modified by shaw-sarah
  • Outbound Calling Practices

    From time to time Shaw’s outbound sales teams reach out to prospective customers to make them aware of new services and upcoming promotions that we feel they would be most interested in.   We’re alwa...
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    last modified by shaw-mattw
  • Understanding your billing changes

    Learn about notable changes to your Shaw bill which may appear after your account has been moved to our upgraded billing system.   This document provides insight into: Billing system upgrade Breaking down your...
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    last modified by shaw-colin
  • How to: Pay your Shaw bill through My Shaw

    You can pay your Shaw bill, view past bills, check your balance, and manage your account settings by logging in to the My Shaw app (Apple | Android) or My Shaw website (my.shaw.ca). You c...
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    last modified by shaw-colin
  • How to view past bills

    Through my.shaw.ca you can manage your Shaw billing including reviewing your past Shaw bills and updating your payment preferences. With My Shaw, you can view past bills of up to 6 months, which allows you to kee...
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    last modified by shaw-colin
  • How to verify, change, or cancel your appointment

    There are a variety of channels including web chat, social, chat via the My Shaw app and phone that you can use to make or cancel an appointment with us. Visit https://www.shaw.ca/contact-us/ to make or update your S...
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    last modified by shaw-colin
  • View Printer-Friendly version of your Bill

    Learn how to print your Shaw bill. In order to obtain a printer-friendly version of your bill, please perform the following steps.  Did You Know   Shaw eBill is the fast, easy and convenient way to handle ...
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    last modified by shaw-jody
  • Shaw Account Settings (My Shaw)

    Getting started with My Shaw Learn how to set up your My Shaw, view details of your Shaw services, manage your account features. This article will help you get started with My Shaw, and show you what My Shaw can do ...
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    last modified by shaw-jody