• Cloud Based PVR

    After coming home to a frozen BlueSky system at our house we were faced with the prospect of losing all of our recorded shows and schedule. This happened twice before when using Gateway. Shaw technical support is stil...
    last modified by rickatk
  • Recording Shows - "Keep One" setting

    I used to be able to have the BlueSky PVR set to just keep one show.  This was very useful because I record several shows every day.  If I miss a day of News for example, I'm not going to go and try and watc...
    last modified by mike0687
  • No Dolby Digital on TSN on Bluesky

    I am not getting Dolby Digital audio on TSN on Bluesy, it's just in stereo.  Is anyone else having the same issue?  Every other channel is coming through in Dolby Digital.  Shaw has no idea why it's doi...
    last modified by mlasebnik
  • terrible customer service

    I called in to talk to someone in the billing department and they hung up on me. Sadly this is not the first time that i have had really bad service from shaw. They have no respect or regard for  their customers.
    last modified by mikejbc
  • recording playback starts 30 seconds in

    For a long time now every time i playback a recording it starts thirty seconds in. The recording starts on time but i then have to rewind thirty seconds to get to the beginning of the recording. This is very annoying ...
    last modified by mikejbc
  • Google Home/Alexa

    Consider adding Google Home/Alexa compatibility to Bluesky cable boxes... Has anyone looked at this? My TV's are all Smart and respond to google home commands, but when it comes time to change the channel, I need...
    last modified by rolyat77
  • BlueSky TV - Recordings Vanished

    Let's start with the setup in my household. We have 2 BlueSky TV boxes, each with a 500 Mb drive, giving us a total of 1 Gb of recording space. We have had this setup for close to 2 years now, and have never experienc...
    last modified by bdebroni
  • pvr playback problem

    Anytime I playback a recording it starts 30 seconds in. I then have to rewind to the beginning. This has been happening for a long time and shaw does not seem to want to fix this problem. In addition to that I have ha...
    last modified by mikejbc
  • Bluesky constantly going down

    We are at a loss on what to do, since we got Bluesky back in July we've had nothing but problems. Goes down constantly. One time we went almost 3 weeks with no TV waiting for our tech appointment (yet I pay my bill fu...
    last modified by bauerash05
  • Blue underline on the menu screen disappears

    This seems to happen every now and again and although the currently selected menu title is slightly bolder then the others it is near impossible to tell which option is selected. The fix is rebooting the portal which ...
    last modified by nedf
  • Bluesky is not worth the money

    I recently went for the Bluesky “deal” and I wish I could go back to the old Gateway.  The previous PVR and remote had faster response, better programmed buttons and superior picture quality. There is...
    last modified by svenghali
  • How to set up Harmony Ultimate ONE UNIVERSAL REMOTE

    I have just switched over to Bluesky tv from my Shaw PVRs and have been struggling to connect my universal remote. I have added Arris AX014ANM and Shaw AX014ANM A’s devices and synced it to my remote to watch TV...
    last modified by drock
  • Suddenly No Signal

    Suddenly get 'No Signal'
    last modified by jgabert
  • Why No Loyalty for Customers?

    Be warned! There are no options but a 2 year contract for Blue Sky! We completed our 2 year contract and will only be in this province for 10 months before needing to relocate to a province where Shaw is not available...
    created by bychance
  • BlueSky App Requests

    BlueSky box request for new APPS to go with new  Netflix app     NHL GameCenter app (for those with rogers login or online subscription services)   Crackle App   Youtube App
    last modified by swiperthefox
  • Netflix High Quality Audio

    The public announcement regarding high quality audio last week  promises better quality sound on Netflix TV shows and movies.   Bringing Studio Quality Sound to Netflix      There was little...
    created by rickatk
  • BlueSky TV Stutters

    I have 4 TV's in my home on BlueSky. I have had this setup since the inception of BlueSky - a couple of years maybe... Things have been fine until about 3 weeks ago. Suddenly, when one of the satellite TV's is on, th...
    last modified by savagek99
  • Additional Storage Space

    Hello,   I was wondering with the new cloud PVR enhancements to BlueSky TV will or is there a chance we can obtain additional storage space for recordings? 500GB of storage (especially for HD) is not very much a...
    created by mixar

    The Blue Sky system has some new good features.... but there are several disappointing differences between it and Gateway... BLUE SKY: 1. For some reason all the Stingray Music channels  are all blank and do no...
    last modified by vidiot
  • Bluesky vs Optik

      I'm currently a Gateway subscriber (including internet and phone), it's costing me about $200 per month to cover 4 TVs (including various themes).     I'm looking at replacing this with either Bluesky...
    last modified by reillywood