• Internet 300 Experience So Far

    Hey everyone! Just wanted to chime in and make a quick post on how Internet 300 has been so far. I'll keep it brief here, but there's some important information I think people should know if they're switching to Inter...
    cortexian
    last modified by cortexian
  • Another victim of Shaw's Arris modem with PUMA 6 chipset bug.

    I recently changed my plan to Shaw 150 and got the new Arris comcast modem this morning. Only after 3-4 hours, I noticed huge lag spikes in games and streaming. I looked up Shaw forums and noticed tons of posts on thi...
    zylonite
    last modified by zylonite
  • internet outage in metro vancouver

    As of midnight July 5, many including myself are reporting no internet access or high packet loss when testing in Metro  Vancouver. No information on your outage status list. Additionally, last updated shows NaN...
    michael_carlione
    last modified by michael_carlione
  • Can't sign-in, 310shaw wont work, 611 wont work

    My shaw account says  Invalid Shaw ID or password. Please try again or reset your password..   https://signin.shaw.ca/idp/SSO.saml2   I try to phone 310-shaw, number not in service, 611 number not in ...
    cartel
    last modified by cartel
  • Shaw Internet 30 still Showing as My Package

    Hi, I've heard that Shaw internet 30 users have all been moved to Shaw 75. I've noticed that the data limit on my Shaw 30 has increased to 500 gb (same as Shaw 75's), but my package still indicates that I have Shaw 3...
    dropsymumji
    last modified by dropsymumji
  • Arris XB6 Advanced Wi-Fi Modem Experiences

    I am considering swapping my Hitron modem for the new Arris XB6 modem but I want to make sure that this modem is stable and not worse than the Hitron modem before I swap. Of course Shaw says that this new modem is a "...
    colton_w24
    last modified by colton_w24
  • Overage Charges?

    I have an Internet 25 Plan with 300 Gbs. We have gone over it. I'm wondering if there's going to be charges on my bill for going over the limit. Thanks.
    jeremiahv127
    last modified by jeremiahv127
  • When was the latest update to the hitron cgnm-2250 router and did it stop port forwording?

    as the title says i wish to know when the hitron cgnm-2250 router was updated as right now i can not port forward any ports witch ticks me off as some games i play NEED ports open and one old one i want to play a gen ...
    gordon228
    last modified by gordon228
  • Shaw Increases Prices Again

    I like how Shaw notified in latest bill how the rates for everything are going up once again by $8. How do they get away with this and it not having to go before a board for review. Meanwhile, i've lost channels which...
    5thej
    last modified by 5thej
  • Android Outgoing Settings: Require Sign-On.

    Hello Team.   I noticed that there is a step absent in the outgoing email set up for both POP and IMAP: How to setup email on an Android device . Could we add the step to enable "require sign-on," plea...
    edh
    last modified by edh
  • Telus and shaw modems in the same house

    I'm currently renting a basement suite and I wanted to set up my own internet service but the house already has telus and their max speed for my area is 50down, not enough. I ordered the self install kit from shaw bec...
    ehdp
    last modified by ehdp
  • Is 5kbps or 15 kbps enough to stream 480p video ?

     I see in various other website help forums that 5 kbps is considered enough bandwidth speed for up to 720p video from Youtube, Netflix, etc. (The occasional Youtube docu I get usually 480p). Without need to buff...
    tbaycam
    last modified by tbaycam
  • Why are you unable to transfer accounts

    As a long time customer (through my parents and previous accounts with my roommates) I was quite upset to find out that I am not able to transfer my account that is fully under my name to my ex-fiance who will be resi...
    heathert
    last modified by heathert
  • Net5 5kbps or Net 15 15 kbps to stream video ?

      I see in various other website help forums that 5 kbps is considered enough bandwidth speed for up to 720p video from Youtube, Netflix, etc. (The occasional Youtube docu I get usually 480p). Without need to buf...
    tbaycam
    created by tbaycam
  • Are Shaw Routers affected by the New VPNFilter Malware

    Just wondering if Shaw's aware of this new VPNFilter Malware that's been reported to affect some 500k devices on the web and investigated the matter?   search "VPNFilter Malware"
    johnnyfive55
    last modified by johnnyfive55
  • Faster Internet Plans?

    Is Shaw planning on introducing any internet plans faster than 150Mbps in the near future? I've noticed other providers have speeds as fast as 940Mbps, including Bell MTS here in Manitoba.   940 Mbps down 100 ...
    kylejemison
    last modified by kylejemison
  • Why is my routing in Alberta so bad compared to other provinces?

    For many of the games I play the servers are situated in California. My friends in BC average 50 ping to all of these servers no matter the game, however I average 100+. Is there an underlying issue for this, or is it...
    gurv
    last modified by gurv
  • Hitron cgnm-2250 5g not showing up

    So I just got a new Hitron cgnm-2250 router from shaw and its supposed to have a 2.4g connection and a 5g connection. The problem I'm having is the 5g connection wont show up in the list of network connections on...
    timh161
    last modified by timh161
  • Need help sending emails on Shaw Webmail on my cell phone

    I have a Samsung Note 5 phone and I all of a sudden in the past 2 weeks I can receive a email on my shaw webmail, but I can not send an email.  My gmail account works fine on the same phone though.   Can so...
    hellomynameis
    last modified by hellomynameis
  • Cant send emails from my cell phone on shaw webmail...

    I have a Samsung Note 5 phone and I all of a sudden in the past 2 weeks I can receive a email on my shaw webmail, but I can not send an email.  My gmail account works fine on the same phone though.   Can som...
    hellomynameis
    last modified by hellomynameis