• Hitron Modem Wired Connection Issues

    Have had a Shaw Hitron modem/router for several months now and have had ongoing issues with the wired connections.  Every single wired device (Sony Bravia android smart TV, Xbox One, MacBook, Apple TV 4k) has had...
    last modified by generalknowledge
  • Disconnection Issues with XB6 Modem

    I am on Shaw 300 Internet, I switched over from Shaw 150.   Upon switching I had to get the new router/modem the Arris XB6.   I have had no issues with speeds whatsoever (like many others had had in the fo...
    last modified by mat.kleis

    HI    I had 2 cameras setup on the old hitron router using the wan address and port numbers that worked on my android phone when i was connected to the internet or data using the wan address and port  ...
    last modified by bigdawg9950
  • Recently upgraded to 300 with Arris XB6 problems

    As a forefront, I use my connection for PS4 gaming and VPN passthrough using a Cisco router and the XB6 is in bridgemode this is the same setup that I used with the previous Hitron modem and everything was fine. ...
    last modified by ned
  • how to block specific website on shaw hitron 2250 router

    How to block specific website on shaw hitron 2250 router? Blocking keywords did not work. Tried Keyword, and full website with and without http and https
    last modified by kalpeshp158
  • How do I get Internet Here

    Hello.   First of all, I used to have Shaw and loved it to Death, But I moved far away to 100 Mile House, BC We have to use Xplornet 25mb (Although I've never seen it go any higher than 8mb.) The town has Shaw...
    last modified by dawson81702
  • Has Shaw been doing maintenance every night at around 1-2am? My internet keeps dropping around that time.

    I will notice the speed lagging a bit then the modem will start flashing amber, and doesn’t come out of it, even if I unplug the modem.     It’s particularly annoying because I can’t even ...
    last modified by ziggurcat
  • Arris XB6 Advanced Wi-Fi Modem Experiences

    I am considering swapping my Hitron modem for the new Arris XB6 modem but I want to make sure that this modem is stable and not worse than the Hitron modem before I swap. Of course Shaw says that this new modem is a "...
    last modified by colton_w24
  • xb6 is constantly disconnecting a LAN connected Xbox One ,,, why??

    We have the following: Shaw 150 with Arris XB6 with 2 IP addresses Xbox One  Connected via LAN XB6 has MOCA off , and ports for XBOX are forwarded.   BUT IT KEEPS DROPPING THE GAME CONNECTIONS !!!!! ...
    last modified by addam7100
  • Windows Insider Program - I can't use spaces when I reply to a post using Edge.

    When I try to post a reply using Edge, as soon as I type a space, the page re-loads. I am using build 14328. It also happened on previous builds. Regular W10 works OK. The problem only happens with replies.
    last modified by jimbob82
  • Can't sign-in, 310shaw wont work, 611 wont work

    My shaw account says  Invalid Shaw ID or password. Please try again or reset your password..   https://signin.shaw.ca/idp/SSO.saml2   I try to phone 310-shaw, number not in service, 611 number not in ...
    last modified by cartel
  • The worst customer service I've ever seen

    Sunday Mar 26 - completed online order for service and was contacted by rep about setup. Options were wednesday the 5 or self install. I chose self install which she gave me instructions to pick up at Oakridge mall by...
    last modified by gbryson
  • XB6 doesn't work with Philips Hue?

    As the title says, I've been having issues with Wi-Fi connectivity over the past two weeks since I picked up the Philips Hue White & Colour A19 Starter Kit. I've done loads of research for possible fixes with no p...
    created by dsl
  • Shaw Internet 300 Packet loss

    Hey guys, have shaw 300 with the Aris xb6 modem.  I run it in bridged mode through pfsense to my all Cisco gear.  I have been seeing 1-10% packet loss on the wan.   I also get ping time outs and hi...
    last modified by xman111
  • What is the difference between DMZ and IP Pass-through?

    I have a PS4 and Xbox One, I'm looking to avoid all NAT issues and possibly improve performance. Would it be better to use a DMZ or use IP Pass-through?
    last modified by colton_w24
  • Network upgrades to increase upload speeds?

    I understand Shaw has finally entered the 21st century and will slowly be increasing our upload speeds to match our upload speeds,  like other competitors, especially those who are giving fibre to their customers...
    last modified by michael_carlione
  • Mail server issues

    Ok I have a ticket open about this that I opened up like 7 days ago and there has been no response from Shaw on this. I sent all of this information via email. Now I am a trained Network Admin myself and this is not...
    last modified by darkshado
  • Question regarding Code for setup

    I'd like to set up my new Samsung LED TV.I've been with Shaw forever, so It's been years since I last had to do a set up. Believe it or not, I can't locate the TV code required for the procedure. The "urc" link shows ...
    last modified by bartskibeat
  • How do i change my ip? the 150mbs plan.

    Hi. i just got the 150 mbs plan in calgary. my router is the CGNM 2250.
    last modified by evilestline
  • Why am I getting latency issues with Blizzard Games?

    Hello everyone, I've been having trouble with blizzard games for the better part of about 2 years and have been unable to play Overwatch properly. So between Puma 6 issues and what I believe to be Blizzard server issu...
    last modified by 0mirage