• Webmail problems

    Can't get my Shaw.ca emails
    last modified by bucky79
  • Wireless Printer Won't Connect To Hitron

    Previously, my Epson Artisan 730, which appears to only support 2.4g, was connected wirelessly to my Cisco E4200 router and worked like a champ. After my Blue Sky installation, the printer can see my new network, but ...
    last modified by qmuzikdirektor
  • How do I setup printer with disabled Hitron?

    Shaw up/down-graded my router for a Hitron. Now I can't print. The Hitron has two USB ports for show. After an hours and bit searching, discovered they are disabled. What - did some kid choke on one?   We h...
    last modified by himmit
  • Email address only

    does shaw have a service where I pay a fee to keep my email addresses only ? as shaw does not have a reliable 150 service I was going to switch to telus for internet only but want to keep my email addresses and tv pa...
    last modified by thekaz
  • Ping spiking constantly in online games (CS:GO)

    Shaw plan: Broadband 150 Modem: Hitron CGNM-2250   I play CS:GO at a semi-professional level, and I am having a very significant issue while playing online matches and with other online games as well. While my ...
    last modified by iannn
  • paying for internet 150 and not getting it

    i have internet 150 and after doing many speed tests on shaw's speed test test it rarely gets up to 150 mbps. i talked to tech support and they gave me some b.s. about it being slow because lots of people are checkin...
    last modified by mikejbc
  • HITRON problems

    Ok  I have had my Facebook drop off for some time now. Never get to where I left off the day before. Never thought much about it.  Now I just spent 9 hours and 2 days trying to link to a  Home baby moni...
    last modified by dodgehemi
  • Webmail appears empty (inc. Trash) but quota still full.

    Hi,   My Shaw Webmail quota has nearly been reached, so I created a locally stored archive folder in Windows Live Mail in and moved all emails from Inbox into this folder.* After logging into Shaw Webmail, the e...
    last modified by c.longland
  • Hitron Modem Issues / Rant

    I really wish I could keep recommending Shaw as an ISP to my clients, but after my experience lately I cant. Sorry for the long story, but its needed for context.   It all started a few months ago when TELUS ins...
    last modified by meyersn
  • Constant disconnects playing Overwatch this week

    Modem: Hitron CGNM-2250 Shaw Internet 75   Hi There,   This past week I've been having ping spikes and constant disconnects when playing Overwatch on PC. I had this issue a few months back which seemed to...
    last modified by fmanlunas
  • Emails from NHL are being marked as spam

    Whenever I receive emails from the NHL they are marked as spam by Shaw's spam filter. Not exactly sure why as these email messages are legitimate.
    last modified by colton_w24
  • Internet Data Usage - Unusual Spike in Use

    Last November I noticed that my internet plan was nearing the monthly cap so I upgraded to the next plan (Internet 75). To my surprise the data usage appears to have more than trebled from an average 125GB/month to 45...
    last modified by prjlnw
  • Getting wired connection from wi fi Hitron modem

    I have wifi modem on 2nd floor and also wired cat ports in house. I want to connect device on main floor with wired connection. I wires in basement. How can I do this with wifi modem.
    last modified by bharat
  • Can't connect to internet

    I am a new shaw customer. I ordered a Self-install kit and followed the installation instructions but have not been able to connect to the Internet. Am connected to the wifi network but the online light won't stop bli...
    last modified by kaylafof
  • I just deleted an email but now I regret it. Could Shaw recover it?

    I just deleted an email message from my @shaw.ca email but now I regret deleting the message. Could it be recovered?
    last modified by colton_w24
  • Sporadic Internet Drops

    I've been dealing with Shaw support for over 6 months and been experiencing these issues for about a year now. I've used Shaw for over 10 years and never had the issues like this previously. I'm working from home more...
    last modified by dkingston
  • SHAW150 hardware

    So I am considering upgrading to the SHAW150 but will need new hardware. I have read of the serious issues shaw is having with actually providing 150. I am really thinking of PureFiber not that my apartment has it BUT...
    last modified by thekaz
  • Too weak and/or too strong signal

    We have Internet 150 and BlueSky TV on a 2-year contract, and since moved to our new house we had 3 technicians from Shaw, and 3 outages for 3-5 days each within 2 weeks! The incoming signal has been too weak and too...
    last modified by samanehnavid
  • WIFI Extender Issues with Hitron

    Hello everyone.  I've been trying to troubleshoot an issue I've had since December to no avail.  I've had a wifi extender in my house (D-Link DAP-1720) for almost two years, and it was working flawlessly up ...
    last modified by suite1
  • Hitron modem problems

    About 3 months ago I switched from a motorola modem to the Hitron in order to get the 150mb speed.  The first couple of months were great, and now in the last month just about every morning I have to reboot my a...
    last modified by rob88