everyday I get calls from 780-459- any 4 numbers. there is never anyone at the other end. I call back that number and it is not in service. I am on the do not call list. every day! I am ready to cancel my land line. Any suggestions.
The new voicemail system sucks. I want to rewind or pause the message, I can't now. The system is not intuitive. Typically pressing 1 will rewind your message. Now you're booted to the main menu. Please fix. Thank you.
Hi michael_carlione Pressing 1 should take you back to the previous message, or to the menu if there aren't any messages to go back to. If you press 11 it should allow you to fast forward, and 33 to rewind. You can find more information about the Voicemail Key Codes on https://community.shaw.ca/docs/DOC-1344
I use a Logitech Harmony remote linked to my Google Home. It works fine with the Bluesky equipment. I cannot setup favourites on the Harmony because the channel lists I can choose from for Vancouver Shaw are not the same as the Bluesky channel lineup. Will Shaw supply the correct channel list to Logitech in the near future?
So this problem started right after the switch to Daylight Savings time. I noticed that the time for messages received was behind by 1 hour on both my phone and on " My SHAW " page. At first I figured that since the switch to Daylight Savings had just happened it might take a few days to automatically be corrected. After a few more days it still…(Show moreShow less)
Hi baba954 Sorry to hear you're having phone troubles! Usually this message means that the phone terminal is offline or needs to be reset. If you still see this message, you can reset the terminal using the steps on How to fix no dial tone on all phones issue You can also get in touch with customer support via chat or social media, and…
Hey dianecc, I don't believe there are any specific codes for this. For example, if they dial into the operator in their country and then advise them to connect to you as a collect call. You will then receive a call inquiring to accept the charges. Hope this helps. Cheers, Tony | Community Mod.
Hi phigl The charges and phone numbers called won't show until the invoice has been generated. However, if you have a calling plan and are curious about how many minutes you have used so far, that is something customer support can check for you.
Hey kentmasson, You can certainly record a personal voice mail greeting with the steps here by uploading a recording through your MyShaw account/app. Alternatively, you can follow the steps below to set this up on your phone, by pressing *98. Let me know if you have any other questions. Cheers, Tony | Community Mod.