[shaw]sean

Shaw Go Gateway Trial - We're a go.

Blog Post created by [shaw]sean on Dec 18, 2013

So excited, I even did a little dance in my office when we got final approval to go forward with this trial. Months of work have paid off and we can finally start the initial stages of our phased invite process.

 

http://i.imgur.com/SFlp2bk.gif

 

This will mark the first customer trial we've ever done on Community and if successful will not be the last. Looking forward to involving Community membership a lot more in the future with different initiatives and releases.

 

So how exactly will this work?

 

We'll be randomly selecting 15 initial participants for phase one who submit their requests and were involved with the Gateway Remote App...Wow! thread prior to this post. After we've invited those who were interested and have our feet wet with the process we'll then follow up with a second and finally third phase. In total, 50 Community members will get first crack at our new version of the app.

 

You can look forward to the second and third phase invites in a future blog release.

 

The Details:

gogateway.png

 

Some initial information regarding this trial:

  • Trial participants must be registered as a Shaw Community Member
  • First phase invites will be given priority if involved with theGateway Remote App...Wow! (now closed) discussion prior to this blog release.
  • Customer’s must have a valid Shaw email address.
  • A phased approach for distributing invitations will be implemented.
  • Interested Community members must email in with the template provided below.  Please limit to only one submission. This submission will be added to a master list.
  • If successfully selected for the customer trial, an invitation to the Shaw Go Gateway App forum (Private) will be sent through Community to your inbox. Within that forum is the official rules and additional information on the trial.
  • We'll be collecting submissions over the holidays and invites will go out over the first week of January.


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WE HAVE NOW CLOSED SUBMISSIONS - THANKS TO EVERYONE WHO HAS SHOWN INTEREST IN THE TRIAL.

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We anticipate there will be a lot of interest by membership so please bear with us on sending out invitations. We look forward to making this a successful trial with many of you, and hearing your feedback on the product.

 

Please copy/paste this template and email HERE.


Required information in [brackets].

 

START OF TEMPLATE


Subject Line: [Shaw Go Gateway App - Customer Trial Launch]


Name: [First] [Last]

Shaw Community Username [registered username]

Shaw Email Address: [@shaw.ca]

Account Number: [11 digit Shaw account number]

City: [City],[Province]

Device: [iPad, Samsung Galaxy etc.]

#of Shaw Gateway portals: [1-6]

Internet / Cell Provider/ Both: [Shaw, Other Guys]


/END OF TEMPLATE

 

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