• How to change your email and Webmail password

    If you would like to change the password for one of your Shaw email accounts, you can do so by signing into my.shaw.ca and navigating to the "Email accounts" section of the "Internet" menu under "My Services". Please ...
    shaw-fraser
    last modified by shaw-rhyme
  • How do I modify my email settings on my Android device?

    Scenario: You need to update your @shaw.ca email settings on your Android device.   Quick Answer: You can modify your email settings on your Android device by going to the Home Screen and selecting...
    shaw-jody
    last modified by shaw-jody
  • How do I configure my Shaw email settings on my Android device?

    Scenario: You have just purchased an Android mobile device and would like to add your Shaw email account to your device as part of the first-time setup.   Quick Answer: On your Android device go to Home S...
    shaw-jody
    last modified by shaw-jody
  • How do I set up my Shaw email on my mobile device for the first time?

    Scenario: You have just purchased a new Smartphone or mobile device and need to set up your Shaw email on the device.   Quick Answer: Use our Email Setup Guides for instructions on how to set-up your email...
    shaw-jody
    last modified by shaw-jody
  • How do I change my Shaw email password?

    Scenario: You cannot log in to your Shaw.ca email address because you have forgotten your password, or you simply want to change your email or Webmail password for security reasons.   Quick Answer: Sign in...
    shaw-jody
    last modified by shaw-jody
  • How to identify phishing or scam emails

    Learn how to identify fraudulent or phishing emails. Phishing emails are typically sent to obtain personal and private financial information. They ask for confidential information such as your account username, accoun...
    shaw-fraser
    last modified by shaw-jody
  • How to set up email on multiple devices

    Setting up your Shaw email on multiple devices such as your phone, tablet, and desktop computer is a great way to have your email available no matter what device you use. Since you access your email by logging into a ...
    shaw-alex
    last modified by shaw-jody
  • How does Shaw email work?

    An email is a form of electronic mail that allows messages to be sent from one Internet user to another, much like physical letters. The main advantage to email is that it is not real-time, meaning that you don’...
    shaw-alex
    last modified by shaw-jody
  • Shaw Email FAQs

    Learn more about Shaw email from setup requirements and server settings to email troubleshooting and common email tips with our frequently asked questions.   Did You Know   As part of your Shaw Internet se...
    shaw-jody
    last modified by shaw-jody
  • Webmail: How to send an auto-reply (vacation) message

    Learn how to set up an auto-reply or vacation message in Shaw Webmail. In Webmail, you have the ability to set up an auto-reply message which sends a reply to anyone who sends you a message (e.g. when you are away for...
    alyssap
    last modified by shaw-jamesp
  • Setup Email in Windows 10 Mail

    This page will cover everything you need to know to get your Shaw email setup in the Windows 10 Mail program. Immediately following the quick setup you'll find detailed instructions for the setup of each account type....
    shaw-james
    last modified by shaw-jody
  • How to Connect To In-Home WiFi

    Connecting to your Wireless Network Learn how to connect your computer, phone, tablet, or other devices to the Internet via your Shaw In-Home WiFi network. From game consoles to media streaming, your Shaw WiFi modem...
    shaw-james
    last modified by shaw-james
  • What is an Email Server?

    Learn about email servers and why it is important to configure an email server when setting up your Shaw email. A mail server is just like an electronic post office. Every email that is sent passed through a series of...
    shaw-alex
    last modified by shaw-jody
  • Shaw Webmail frequently asked questions

    Troubleshoot Webmail issues and learn more about Shaw Webmail with our list of FAQs. Our frequently asked questions cover topics including accessing your Webmail, setup, setting preferences and managing your Webmail a...
    shaw-jody
    last modified by shaw-jody
  • Shaw Webmail Preferences

    Learn how to change your preferences in Shaw Webmail. With preferences, you can edit your account settings, filters, spam settings, email signature as well as notification settings. Use Webmail preferences to access y...
    shaw-jody
    last modified by shaw-jody
  • How to Report Spam and Adjust the Webmail Spam Filter

    Learn how to modify your spam mail filtering settings in Webmail. this article will also describe how you can report any spam messages through the Webmail client, or by forwarding the message to Shaw's spam mailbox. R...
    shaw-fraser
    last modified by shaw-jody
  • Understanding Shaw Webmail

    Shaw Webmail allows you to access your email, contacts, and settings through your internet browser at webmail.shaw.ca. This online tool is perfect for checking your email while on vacation or when using a public or sh...
    shaw-jamess
    last modified by shaw-tony
  • How to report email spam by sending email headers

    Obtaining email headers for spam/phishing notification   If you would like to report spam email that you have received directly to Shaw, you can do so through the "Report Spam" button found in Shaw Webmail (http...
    shaw-jamess
    last modified by shaw-matt
  • Webmail is Being Upgraded to Version 8.6

    Between September 2016, and March 2017, we completed an upgrade to Shaw Webmail (http://webmail.shaw.ca) to version 8.6. The update included a number of changes to the look and feel of Shaw Webmail as well as to the p...
    shaw-fraser
    last modified by shaw-alex
  • Recent Fraudulent Messages and Phishing Attempts

    If you receive one of these phishing scam emails, please do not click the link in the email. It will lead you to a different site, not the one depicted in the message.   Fraudulent email messages such as these a...
    shaw-lance
    last modified by shaw-alex