• Hardware Information - Hitron CGNM-2250 DOCSIS 3.0 Wi-Fi Modem

    This article contains information on the Hitron CGNM-2250 DOCSIS 3.0 modem, including light sequences and hardware specifications.   Hitron CGNM-2250 DOCSIS 3.0 WiFi modem       Rear view ...
    shaw-james
    last modified by shaw-don
  • Get the most out of your Internet

    Learn how to get the most out of your Internet service. Your Shaw Internet service provides your household with great download speeds. Speeds over wired connections are generally more consistent, but they can experien...
    shaw-fraser
    last modified by shaw-colin
  • Manage Shaw Go WiFi Devices in My Shaw

    Free access to the Shaw Go WiFi Network As a Shaw Internet customer, you have free access to the Shaw Go WiFi network of thousands of hotspots. Depending on your Internet service with Shaw, you can register your devi...
    shaw-alex
    last modified by shaw-colin
  • Shaw Modem Replacement

      We have initiated a network maintenance program in order to ensure that the Internet service with which we are providing our customers continues to meet our high standards of excellence. As part of this p...
    shaw-james
    last modified by shaw-james
  • How to identify phishing or scam emails

    Learn how to identify fraudulent or phishing emails. Phishing emails are typically sent to obtain personal and private financial information. They ask for confidential information such as your account username, accoun...
    shaw-fraser
    last modified by shaw-jamesp
  • How to Change Your Email and Webmail Password

    If you would like to change the password for one of your Shaw email accounts, you can do so by signing into my.shaw.ca and navigating to the "@Shaw Email Accounts" section in the "Internet" menu. Please note that this...
    shaw-fraser
    last modified by shaw-don
  • Hardware Information - Arris XB6 Advanced WiFi Modem

    Find information on the Advanced WiFi Modem including key features, available connections and hardware specifications. The Advanced WiFi Modem is available to eligible customers in the Okanagan as of December 4th...
    shaw-colin
    last modified by shaw-colin
  • BNN Bloomberg App

    For the first time ever on the app, watch LIVE BNN Bloomberg and Bloomberg Television programming, featuring comprehensive coverage of Canadian and international markets.   BNN Bloomberg, Canada’s definiti...
    shaw-jamesp
    last modified by shaw-jamesp
  • Mobile applications (apps) for Shaw content - iPhone, iPad & Android

    Shaw offers a number of apps that can connect you to your products and services while you're on the go. Below you will find a list of the various apps that you can download for your smartphone or tablet, as ...
    shaw-fraser
    last modified by shaw-jamesp
  • Overview of Shaw FreeRange TV

    With Shaw FreeRange TV, you can watch live sports, on-demand shows, movies and much more on the go from multiple devices.  Learn more about Shaw FreeRange TV where you can also download kids' shows to keep your l...
    shaw-jamesp
    last modified by shaw-jamesp
  • Which email setup method is right for me?

    Setting up your Shaw email on a new device? Learn about which email setup method is best for you with this comparison table of email setup protocols. Generally, we suggest users use the IMAP email setup method for set...
    shaw-jody
    last modified by shaw-jody
  • How to complete first time setup of the XB6 Advanced WiFi modem

    Learn how to complete first time setup of the Advanced WiFi modem. The Advanced WiFi modem has a quick WiFi personalization page built-in to simplify the setup of your WiFi network and password; when first setting up ...
    shaw-jody
    last modified by shaw-lance
  • How to Connect To In-Home WiFi

    Connecting to your Wireless Network Learn how to connect your computer, phone, tablet, or other devices to the Internet via your Shaw In-Home WiFi network. From game consoles to media streaming, your Shaw WiFi modem...
    shaw-james
    last modified by shaw-james
  • How to connect Harmon-Kardon Invoke (Cortana) to WiFi

    Learn how to connect your Microsoft Cortana assistant to your Shaw in-home WiFi.   This article will provide insight into: How to connect Cortana to in-home WiFi using Windows 10 How to connect Cortana to in-h...
    shaw-james
    last modified by shaw-james
  • How to connect Apple HomePod to WiFi

    Learn how to connect your Apple HomePod assistant to your Shaw in-home WiFi.   This article will provide insight into: How to connect Apple HomePod to in-home WiFi   Did You Know?   This articl...
    shaw-james
    last modified by shaw-james
  • How to use parental controls on the XB6 Advanced WiFi Modem

    Learn how to access and setup parental controls on the XB6 Advanced WiFi modem, The XB6 includes a number of parental control options which are accessible through the Admin Tool. Using these options, you can...
    shaw-colin
    last modified by shaw-colin
  • How to connect to WiFi on an Apple Device

    This guide will explain how to connect your iPhone or iPad to WiFi. If you're connecting to your own WiFi network at home, have a look at the Connect to In-Home WiFi section. See Connect to Shaw Go WiFi if you're out ...
    shaw-colin
    last modified by shaw-jody
  • How to set up email on multiple devices

    Setting up your Shaw email on multiple devices such as your phone, tablet, and desktop computer is a great way to have your email available no matter what device you use. Since you access your email by logging into a ...
    shaw-alex
    last modified by shaw-jody
  • What is an Email Server?

    Learn about email servers and why it is important to configure an email server when setting up your Shaw email. A mail server is just like an electronic post office. Every email that is sent passed through a series of...
    shaw-alex
    last modified by shaw-jody
  • How does Shaw email work?

    An email is a form of electronic mail that allows messages to be sent from one Internet user to another, much like physical letters. The main advantage to email is that it is not real-time, meaning that you don’...
    shaw-alex
    last modified by shaw-jody