• How to activate a Hitron modem using My Shaw

    Interested in learning how to activate your Hitron modem (CGNM-2250) using My Shaw? You're in the right place! When you order Shaw Internet, you can choose the Self-Install option. New customers who order a ...
    shaw-colin
    last modified by shaw-sarah
  • How to setup Active Time Limits with BlueCurve Home

    Learn how to setup Active Time Limits with BlueCurve Home. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. ...
    shaw-colin
    last modified by shaw-colin
  • BlueCurve Home FAQ - Active Time Limits

    Find frequently asked questions about how Active Time Limits work in BlueCurve Home.   This article provides details on: Active Time Limits More BlueCurve Home FAQ topics   Active Time Limits W...
    shaw-colin
    last modified by shaw-colin
  • How to view notifications in BlueCurve Home

    Learn how to view your BlueCurve Home notifications. BlueCurve Home stores notifications to alert you of device activity on your network, modifications to your home network, and more.   View notificatio...
    shaw-colin
    last modified by shaw-colin
  • Glossary of Internet Terms

    Thanks for visiting the Shaw Support Community. Throughout our support articles you may comes across terms that you may not be familiar with. Our Glossary of Internet Terms can be used to gain an understanding of vari...
    shaw-fraser
    last modified by shaw-colin
  • What is Internet Bandwidth?

    Bandwidth, as it applies to an Internet connection, is generally defined as the speed of data transfer over an Internet connection. What that means is that bandwidth is essentially the measurement of the amount of dat...
    shaw-james
    last modified by shaw-colin
  • How to change your WiFi name and password with BlueCurve Home

    Learn how to view and change your WiFi network name and password using BlueCurve Home.     Change your WiFi name and password with BlueCurve Home Open BlueCurve Home (mobile app or web portal). Sel...
    shaw-colin
    last modified by shaw-colin
  • What is an Email Server?

    When someone sends you an email, it travels to their email server, is routed to Shaw's email server, and lands in your mailbox — where you can access it using any email app (or Shaw Webmail). When you send an em...
    shaw-alex
    last modified by shaw-sarah
  • How To: Change your Shaw Webmail password

    If you forgot your password, or you just want to change it for security reasons, you can set a new password using the My Shaw website or the My Shaw app.   Change your email password Your new password must...
    shaw-fraser
    last modified by shaw-rhyme
  • BlueCurve Pods FAQ

    Find frequently asked questions about BlueCurve Pods below.   This article provides details on: What are BlueCurve Pods? Renting BlueCurve Pods Installation instructions and tips Using your BlueCurve Pods T...
    shaw-colin
    last modified by shaw-aman
  • Getting started with BlueCurve Home

    Shaw BlueCurve Home is a digital dashboard that lets you manage your home WiFi network from anywhere. You can self-install and set up your WiFi environment in minutes, find your WiFi password, know who's online, troub...
    shaw-colin
    last modified by shaw-jody
  • BlueCurve Home FAQ

    Learn more about BlueCurve Home with our frequently asked questions.   This article provides details on: BlueCurve Home FAQ More BlueCurve Home FAQ topics   BlueCurve Home FAQ What is BlueCurve Home? Bl...
    shaw-colin
    last modified by shaw-jody
  • BlueCurve Pods overview

    Find information on BlueCurve Pods including features and eligibility. BlueCurve Pods are WiFi extenders that work with your BlueCurve Gateway and BlueCurve Home app. They ensure wall-to-wall WiFi coverage in any...
    shaw-colin
    last modified by shaw-colin
  • Shaw Email FAQ

    Below you'll find answers to commonly asked questions about Shaw email, with links to support pages with more information.   Frequently asked questions What is Shaw email? A Shaw email address will have yo...
    shaw-jody
    last modified by shaw-sarah
  • How to set up email on multiple devices

    For convenience, you can set up multiple devices — phone, tablet, laptop, and desktop computer — so you can access your Shaw email wherever you go. If that's your plan, there are recommended settings you s...
    shaw-alex
    last modified by shaw-colin
  • How does Shaw email work?

    An email (electronic mail) is a type of message sent from one person to another, using the Internet. They are the modern equivalent of paper letters sent through the postal service, with the advantages of instant deli...
    shaw-alex
    last modified by shaw-colin
  • How to report email spam by sending email headers

    The quickest way to report spam to Shaw is through Webmail, but you can also forward spam to Shaw from a 3rd party email app.    Report spam using Shaw Webmail Report spam using 3rd party email apps &...
    shaw-jamess
    last modified by shaw-colin
  • How to identify phishing or scam emails

    Phishing is a technique that uses fraudulent websites and falsified emails to trick you into providing personal information like account usernames, account numbers, passwords, and credit card information. In recent ye...
    shaw-fraser
    last modified by shaw-colin
  • How do I modify my email settings on my Android device?

    Need to update your @shaw.ca email settings on an Android device?   Go to the home screen and select Email. Tap the Menu button and select the Settings icon. Tap Account Name and then tap Server settings....
    shaw-jody
    last modified by shaw-colin
  • How do I configure my Shaw email settings on my Android device?

    If you've just purchased an Android mobile device and would like to set up your Shaw email, follow the instructions below.   On your Android device, go to Home Screen > Email > Add New Account. Enter your...
    shaw-jody
    last modified by shaw-colin