• Manage Shaw Go WiFi Devices in My Shaw

    Free access to the Shaw Go WiFi Network As a Shaw Internet customer, you have free access to the Shaw Go WiFi network of thousands of hotspots. Depending on your Internet service with Shaw, you can register your devi...
    shaw-alex
    last modified by shaw-colin
  • Dec 3 | Doubling the download speed of our most popular Internet tiers

    We're excited to announce we will be doubling the download speed of our residential Internet 150 and Internet 300 services at no additional cost! These packages are available now and will be automatically upgraded sta...
    shaw-jamesp
    last modified by shaw-jamesp
  • How to change your email and Webmail password

    If you would like to change the password for one of your Shaw email accounts, you can do so by signing into my.shaw.ca and navigating to the "Email accounts" section of the "Internet" menu under "My Services". Please ...
    shaw-fraser
    last modified by shaw-jody
  • How to update your Web browser

    Learn how to keep your browser up to date. Keeping your Web browser up to date is very important to ensure that your online experience is both safe and reliable. There are many Web browsers available across Windows, M...
    shaw-james
    last modified by shaw-jody
  • McAfee Internet Security overview

    Learn about McAfee Internet Security and how it can protect your computer against malware and viruses. McAfee Internet Security is Shaw's malware solution. It is available to all Shaw Internet customers. Please review...
    shaw-fraser
    last modified by shaw-jody
  • How to view your Internet data usage in My Shaw

    Within My Shaw you can view your Internet data usage, allowing you to monitor the amount of Internet data that you are consuming per billing period, and compare it to previous months. In order to view your Internet da...
    shaw-fraser
    last modified by shaw-colin
  • Webmail: How to send an auto-reply (vacation) message

    Learn how to set up an auto-reply or vacation message in Shaw Webmail. In Webmail, you have the ability to set up an auto-reply message which sends a reply to anyone who sends you a message (e.g. when you are away for...
    alyssap
    last modified by shaw-jamesp
  • Windows 10 Edge Browser

    Learn about the Windows 10 Edge browser from Microsoft. Windows 10 brings with it a whole new Web browser. Edge is one of the smallest, fastest, and most unobtrusive Web browsers currently on the Internet. Here we wil...
    shaw-james
    last modified by shaw-jody
  • About McAfee Internet Security Tools

    Learn more about using McAfee Internet Security tools and any complications that they may cause with your Internet experience. This guide will provide information about, and links to, tools which will help you resolve...
    shaw-james
    last modified by shaw-jody
  • How to use McAfee Software Removal

    Learn about McAfee Software Removal and how to remove the software off of your computer. McAfee Software Removal is designed to remove all components of McAfee software from your computer after the programs have been ...
    shaw-james
    last modified by shaw-jody
  • Shaw Secure - McAfee 12.8 Feature: Vulnerability Scanner

    Learn about the vulnerability scanner feature of McAfee 12.8. In one of latest builds of Shaw Secure powered by McAfee (12.8), a new feature was added called the vulnerability scanner. This feature manages your comput...
    shaw-fraser
    last modified by shaw-jody
  • Hardware Information - Arris SBG6782 Advanced WiFi Modem

    Learn about the hardware features and specs of the Arris SBG6782 Advanced WiFi modem. The Arris SBG6782 modem features a WPS button that is used to perform a WiFi Protected Setup (WPS) on the Wireless network.  ...
    shaw-fraser
    last modified by shaw-jody
  • Nov 1 | Netflix Offer FAQ

    Starting November 1, 2018, customers signing up for a new Internet 300 or 600 service on a 2-Year Value Plan (can include TV services) will be offered Netflix on us for twelve months (based on a standard subscription ...
    shaw-jamesp
    last modified by shaw-jamesp
  • Understanding Upload Speeds

    Learn more about upload speeds with our frequently asked questions about download and upload speeds.   Overview Frequently Asked Questions                    ...
    shaw-jamesp
    last modified by shaw-jamesp
  • How to connect Harmon-Kardon Invoke (Cortana) to WiFi

    Learn how to connect your Microsoft Cortana assistant to your Shaw in-home WiFi. The Harmon-Kardon Invoke is a voice-activated speaker featuring Microsoft Cortana's intelligence.   This article will pr...
    shaw-james
    last modified by shaw-jody
  • How to connect Apple HomePod to WiFi

    The Apple HomePod was released in Canada on June 18, 2018. Learn how to connect your Apple HomePod assistant to your Shaw in-home WiFi.   This article will provide insight into: How to connect Apple HomePo...
    shaw-james
    last modified by shaw-jody
  • Shaw Internet Modems - Equipment Guide

    Learn more about Shaw's Internet modems with our modem equipment guides. If you are having Internet connectivity issues you may want to update your Internet modem. This article will provide insight into Shaw's Interne...
    alyssap
    last modified by shaw-jody
  • Hardware Information - SMC D3GN Internet Modem

    Learn about the hardware features and specs of the SMC D3GN wireless modem. The SMC D3GN wireless modem is an ideal all-in-one wired and wireless solution that features effortless plug and play installation.   T...
    alyssap
    last modified by shaw-jody
  • Hardware Information - SMC 8014WN Internet Modem

    Learn about the hardware features, specifications and about what the light sequence means on the SMC 8014WN Internet modem. On this page, you will find information that will help familiarize you with your SMC 8014WN I...
    shaw-fraser
    last modified by shaw-jody
  • Hardware Information - Cisco DPC3825 Internet Modem

    Learn about the hardware features of the Cisco DPC3825 Internet modem. The DPC3825 modem is designed to deliver data either via wired (Ethernet) or wireless (WiFi) to a wide variety of devices in your home or small of...
    shaw-fraser
    last modified by shaw-jody