• How do I set up my Shaw Internet modem?

    Scenario: You have received a new Internet modem from Shaw and are looking to set it up for first-time use.   Quick Answer: Connect the coax cable from a wall outlet to the Cable In connection on your modem. C...
    shaw-jody
    last modified by shaw-jody
  • How to convert your wireless modem to bridged mode

    Scenario: You would like to connect and setup your Shaw WiFi modem with a third party networking device such as a router (this configuration is called "Bridged Mode").   Quick Answer: To update your WiFi modem ...
    shaw-jody
    last modified by shaw-jody
  • How to setup email on an iPhone/iPad on iOS 11

    This page provides everything you need to get your Shaw email setup on an iPhone or iPad. All of the recommended settings are below, followed by a summary of different email account types, and setup instructions for e...
    shaw-alex
    last modified by shaw-jody
  • Email Setup Instructions

    Setup your Phone, Tablet, or Computer with your Shaw Email Address This page provides all of the information needed to create a new email address and accesses it via webmail or through an app on your computer, phone ...
    alyssap
    last modified by shaw-jody
  • How to setup email on an Android device

    Learn how to get your Shaw email setup on an Android device. All of the required Settings are below, along with a detailed walk-through Instructions. This article includes insight for setting up email for an ActiveSyn...
    alyssap
    last modified by shaw-jody
  • How to set up email on a Windows mobile device

    Learn how to set up your Shaw email on a Windows Mobile device. This guide will demonstrate how to setup your Shaw email account through an Exchange server. Click on any of the links below to be redirected to the rele...
    shaw-colin
    last modified by shaw-jody
  • How to connect to a Shaw Go WiFi hotspot

    Shaw Go WiFi provides you with a Shaw Internet experience beyond the home. As a Shaw Internet customer, you can access a huge network of super-fast WiFi locations all over your city for no additional cost. So you can ...
    shaw-jody
    last modified by shaw-jody
  • Installing McAfee Internet Security

    McAfee Internet Security is a complete virus and online protection suite which is supported by McAfee and available free of charge as an additional benefit included with your Shaw Internet service. This guide will pro...
    shaw-jamess
    last modified by shaw-jody
  • Password Requirements for My Shaw and @shaw.ca Email Accounts

    Learn how to create an email password that meets secure password requirements. Shaw is committed to protecting our customer’s personal information and is actively engaged in addressing the needs of all of its cu...
    shaw-jamess
    last modified by shaw-jody
  • Email server settings: POP and IMAP

    POP and IMAP server settings for Shaw email set up  To be able to send and receive emails from an email client (e.g. Outlook Express, Windows Live Mail, Apple Mail) on your computer or mobile device, your incomi...
    shaw-jamess
    last modified by shaw-jody
  • How to set up your Shaw email in Outlook 2016

    Learn how to setup your Shaw email account through Outlook 2016 via Exchange/ActiveSync.  You can also set up your Shaw email via IMAP, with Outlook 2016. While the preferred setup method for Outlook 2016 is Acti...
    shaw-jody
    last modified by shaw-tony
  • Third-Party Support FAQs

    This article covers some of the most commonly asked questions about third-party support. While Shaw is committed to providing the best service to our customers, we no longer can provide support for non-Shaw related is...
    shaw-colin
    last modified by shaw-jody
  • How to create a new @shaw.ca email account using My Shaw

    This page will cover all of the steps required to create a new @shaw.ca email account in your personal My Shaw (myshaw.shaw.ca) profile once your Shaw Internet service has been installed. If you have not yet registere...
    shaw-fraser
    last modified by shaw-colin
  • How to delete a Shaw email address through My Shaw

    Through My Shaw you can create, manage and even delete your existing Shaw email addresses. If you want to remove a Shaw email address because you no longer use it, or to make space for new email addresses you can do s...
    shaw-fraser
    last modified by shaw-colin
  • Third-Party Support Resources

    Shaw is committed to providing the best service to our customers, and while we'd like to be able to help you will all of your troubleshooting needs, in some cases the issue may be a non-Shaw issue and as such your bes...
    shaw-jody
    last modified by shaw-jody
  • Shaw Easy Switch Email Transfer Program

    The Shaw Email Transfer program allows you to copy your saved emails and contacts from your current email address to your new Shaw Webmail account. This includes email addresses from Telus, Sasktel and MTS*. In additi...
    shaw-jamess
    last modified by shaw-aman
  • How to change your WiFi password on a Cisco Modem

    This page provides the information that you will need to change your WiFi password on a Cisco Wireless Modem. To change the password for the wireless network on your Shaw wireless modem, you will need to log into the ...
    shaw-jody
    last modified by shaw-jody
  • How to change your WiFi password on an SMC Modem

    This page provides the information that you will need to change your WiFi password on an SMC Wireless Modem. To change the password for the wireless network on your Shaw wireless modem, you will need to log into the a...
    shaw-jody
    last modified by shaw-jody
  • Changing your WiFi password on a Hitron Advanced Wireless Modem

    This page provides the information that you will need to change your WiFi password on a Hitron Advanced Wireless Modem. To change the password for the wireless network on your Shaw wireless modem, you will need to log...
    shaw-jody
    last modified by shaw-jody
  • Advanced WiFi modem guide - Arris SBG6782

    In this article, you will find information on how to set up and connect to your new Arris SBG6782 modem, as well as how to change many of the settings including your network name, password and the WiFi channel that yo...
    shaw-fraser
    last modified by shaw-jody