Skip navigation
Home > All Places >

Service Outages & Updates

Log in to follow, share, and participate in this community. Not a member? Join Now!

Recent Activity

shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand Reference Number: CHG0199726   Date June 26, 2019 Service Impact Duration Approximately 6 Hours Begin 00:00 MT End 06:00 MT   Synopsis of Event Account services will be under maintenance, impacting the…
shaw-overnights-mike
Maintenance Details Affected Area: National (Shaw Direct) Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand Reference Number: CHG0199728   Date June 27, 2019 Service Impact Duration Approximately 6.5 Hours Begin 22:30 MT End 05:00 MT   Synopsis of Event Account services for Shaw Direct will be under…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Phone, Business Phone Reference Number: CHG0202450   Date June 28, 2019 Service Impact Duration Approximately 6 Hours Begin 00:00 MT End 06:00 MT   Synopsis of Event Some customers may experience a brief interruption of Shaw Phone services between midnight and…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand Reference Number: CHG0199727   Date June 27, 2019 Service Impact Duration Approximately 6 Hours Begin 00:00 MT End 06:00 MT   Synopsis of Event Account services will be under maintenance, impacting the…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Phone, Business Phone Reference Number: CHG0202448   Date June 24, 2019 Service Impact Duration Approximately 6 Hours Begin 00:00 MT End 06:00 MT   Synopsis of Event Some customers may experience a brief interruption of Shaw Phone services between midnight and…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand Reference Number: CHG0202929   Date June 24, 2019 Service Impact Duration Approximately 5 Hours Begin 00:30 MT End 05:30 MT   Synopsis of Event Account services will be under maintenance, impacting the…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App Reference Number: CHG0199281   Date June 20, 2019 Service Impact Duration Approximately 4 Hours Begin 00:00 MT End 04:00 MT   Synopsis of Event Some customers may experience an interruption of Shaw services between…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: HD Guide Reference Number: CHG0193860, CHG0193861, CHG0193862, CHG0193868, CHG0193869   Date June 16 - 21, 2019 Service Impact Duration Approximately 8 Hours Begin 23:00 MT End 07:00 MT   Synopsis of Event Customers with HD Guide equipment will experience a…
shaw-overnights-mike
Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand Reference Number: CHG0191641   Date June 16, 2019 Service Impact Duration Approximately 10 Hours Begin 22:00 MT End 08:00 MT   Synopsis of Event Account services will be under maintenance, impacting the…
shaw-colin
Between June 16 - 21, 2019, we're rolling out a software update for HD Guide set-top boxes. This update includes general fixes and performance enhancements to the HD Guide experience.   Affected hardware: DCX3510-M and DCX3200  Version number: Firmware version 15.61   Upgrade Experience Customers with HD Guide hardware (DCX3510-M and DCX3200)…
Load more items