• June 20 – National | Account Services, myshaw.ca, and My Shaw App Interruption

    Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App Reference Number: CHG0199281   Date June 20, 2019 Service Impact Duration Approximatel...
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  • June 16 - 21 | Software Update for HD Guide Equipment

    Maintenance Details Affected Area: National Affected Services: HD Guide Reference Number: CHG0193860, CHG0193861, CHG0193862, CHG0193868, CHG0193869   Date June 16 - 21, 2019...
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    last modified by shaw-overnights-mike
  • June 16 – National | Account Services, myshaw.ca, My Shaw App, and Shaw on Demand Interruption

    Maintenance Details Affected Area: National Affected Services: Account Services, myshaw.ca, MyShaw App, Shaw on Demand Reference Number: CHG0191641   Date June 16, 2019 Service Impact Duratio...
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    last modified by shaw-overnights-mike
  • June 16 - 21 | HD Guide Software Update

    Between June 16 - 21, 2019, we're rolling out a software update for HD Guide set-top boxes. This update includes general fixes and performance enhancements to the HD Guide experience.   Affected hardware: D...
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  • Oct 1 | End of Life of the DCT 5100 and DCT 6208

    As of October 1st, 2018, Shaw customers will no longer be able to access any video programming using the following digital box models: DCT 5100 DCT 6208     Example of a DCT 5100 (Click to enlarge)  ...
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    last modified by shaw-jamesp
  • Dec 11 | End of Life of the DCT 3080

    As of December 11, 2018, Shaw customers will no longer be able to access any video programming using the following digital box model: DCT3080     Example of a DCT3080 (Click to enlarge)     If ...
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    last modified by shaw-colin
  • June to October 2019 | HD Network Upgrades: Alert Bay, Nimpkish Heights, and Sointula, BC

    Between June 4 and October 16, 2019, we will be completing network upgrades for Alert Bay, Nimpkish Heights, and Sointula, BC. These changes include converting the majority of your Standard Definition (SD) channe...
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    last modified by shaw-jamesp
  • June to September 2019 | HD Network Upgrades: Balmertown, Cochenour, and Red Lake, ON

    Between June 4 and September 25, 2019, we will be completing network upgrades for Balmertown, Cochenour, and Red Lake, ON. These changes include converting the majority of your Standard Definition (SD) channels to Hig...
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    last modified by shaw-jamesp
  • June to October 2019 | HD Network Upgrades: Pinantan Lake and Paul Lake, BC

    Between June 4 and October 16, 2019, we will be completing network upgrades for Pinantan Lake and Paul Lake, BC. These changes include converting the majority of your Standard Definition (SD) channels to Hig...
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    last modified by shaw-jamesp
  • June to September 2019 | HD Network Upgrades: Sioux Lookout, ON

    Between June 4 and September 25, 2019, we will be completing network upgrades for Sioux Lookout, ON. These changes include converting the majority of your Standard Definition (SD) channels to High Definition (HD). The...
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    last modified by shaw-jamesp
  • June to October 2019 | HD Network Upgrades: Port Hardy and Port McNeill, BC

    Between June 4 and October 16, 2019, we will be completing network upgrades for Port Hardy and Port McNeill, BC. These changes include converting the majority of your Standard Definition (SD) channels to High Def...
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    last modified by shaw-jamesp
  • June to October 2019 | HD Network Upgrades: Lillooet, BC

    Between June 4 and October 16, 2019, we will be completing network upgrades for Lillooet, BC. These changes include converting the majority of your Standard Definition (SD) channels to High Definition (HD). ...
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    last modified by shaw-jamesp
  • May 4 - June 5 | Gateway User Interface Update

    Shaw will be performing an update to all Gateway set-top boxes. The purpose of this update release is to address feedback surrounding the Guide genre colouring from a previous update. This update will take place ...
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    last modified by shaw-colin
  • May 7 | End of Life of the DCT2000 and DCT2000HT

    As of May 7, 2019, Shaw customers will no longer be able to access any video programming using the DCT2000 or DCT2000HT digital boxes.   Example of a DCT2000 Example of a DCT2000HT ...
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    last modified by shaw-colin
  • Apr 18 | Paramount Network added to Variety Theme Pack

      On April 18th, 2019, Paramount Network (formerly known as Spike) was added to the Variety theme pack. Current and future subscribers to the Variety theme pack will now have access to the Paramount Network. ...
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  • Shaw Hotspot

    Overview Shaw is committed to delivering Canadians access to the best network experience possible. We are on a mission to be Canada’s leading connectivity company and are always working to expand our network to...
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  • May 1 | Corus Apps Decommission

    As of May 1, 2019, Corus Entertainment has made the decision to decommission the following apps: History Go YTV Go Treehouse Go Nick Go Disney Channel Disney Junior La chaîne Disney   ...
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  • Apr 18 | Powell River channel launches, moves, and feed swaps

    On April 18, 2019, Powell River will be upgraded to provide additional channels and packaging options. This change will include two channels moving locations, five channel feeds swapping, and introduce ...
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    last modified by shaw-jamesp
  • June to October 2019 | HD Network Upgrades: Pender Island, Mayne Island, and Galiano Island, BC

    Between June 4 and October 16, 2019, we will be completing network upgrades for Pender Island, Mayne Island, and Galiano Island. These changes include converting the majority of your Standard Definition (SD) chan...
    shaw-jamesp
    last modified by shaw-jamesp
  • April to October 2019 | HD Network Upgrades: Merritt, Lower Nicola, and Shulus Reserve, BC

    Between April 23 and October 16, 2019, we will be completing network upgrades for Merritt, Lower Nicola, and Shulus Reserve. These changes include converting the majority of your Standard Definition (SD) cha...
    shaw-jamesp
    last modified by shaw-jamesp