TV Articles

TV Articles

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360 Articles

About in-home channels on the Ignite TV app

Watch more channels than ever on your devices when you use the Ignite TV app while connected to your home WiFi network. In-home channels, stacked on top of to-go channels, appear black in color, have a channel number and can be streamed when customer... Read more

Holiday Countdown on Ignite TV and Ignite Streaming

Join in the spirit of the season with Holiday Countdown–an app available on your Ignite Entertainment Box (formerly known as 4K Wireless TV Player) that makes it even easier to find family-friendly holiday movies and discover fun holiday-themed activ... Read more

Ignite TV plan changes FAQs

Frequently asked questions We’re refreshing our Ignite TV plans to make them simpler and easier to understand, bringing you more channels that you love. These changes don’t affect your current plan, but if you change to a new one, you’ll notice that ... Read more

How to program your Large Button Voice Remote

Get started with your Large Button Voice Remote by pairing it with your Ignite Entertainment Box, TV and audio system. Pair your Large Button Voice Remote with the Ignite Entertainment Box Once paired, you can use your remote to change channels, use ... Read more

Overview of the Large Button Voice Remote

Learn about the Large Button Voice Remote's accessibility features and how to get one for your Ignite TV or Ignite Streaming services. Ignite Large Button Voice Remote The Ignite Large Button Voice Remote is the next-generation accessibility remote f... Read more

How to swap Ignite TV Flex Channels with My Shaw

Note: As of November 1, all of our new Ignite TV plans will have easy-to-understand lineups of the channels you love, without using Flex Channels. This support article is for customers with existing Ignite TV Flex Channels. Flex Channels are a select... Read more

How To: Use Apple AirPlay with the Ignite TV App

AirPlay is a feature from Apple that lets you stream content wirelessly between iOS devices and other AirPlay-compatible devices that share a network. AirPlay is available with the Ignite (formerly BlueCurve) TV App, so you can stream from the mobile... Read more

How To: Use FIIT with Ignite TV and Ignite Streaming

Fiit is a subscription service that allows you to train with the most in demand fitness experts, compete with friends, and track your progress with hundreds of classes, group workouts, and training plans ranging from entry level to advanced. Note: A ... Read more

Disney+ on Ignite TV and Ignite Streaming FAQs

Disney+ sign-up and eligibility Disney+ subscription and account Using Disney+ with Ignite TV and Ignite Streaming Find answers to common questions about using Disney+ with Ignite TV (formerly known as BlueCurve TV) and Ignite Streaming (formerly kno... Read more

How to use Disney+ with Ignite TV and Ignite Streaming

The Disney+ App and content library are available with Ignite TV (formerly known as BlueCurve TV) and Ignite Streaming (formerly known as Shaw Stream). Use our voice remote to easily find Disney+ content right from your Ignite Entertainment Box. Watc... Read more

How To: Navigate the Ignite Streaming home screen

The Ignite Streaming (formerly Shaw Stream) home screen is your personalized streaming dashboard. From the home screen, you can quickly resume watching content from where you left off, find apps, browse content, access settings, and more. Home screen... Read more

How To: Change Ignite Streaming settings

Ignite Streaming settings can be accessed from the home screen. There are several options you can change including device settings, remote settings, parental controls, accessibility settings, and more. Did you know? From Remote Settings, you can cust... Read more

Troubleshooting: Ignite Streaming issues and error codes

Having trouble using Ignite Streaming (formerly Shaw Stream)? We’ve got you covered with tips to fix common issues or error codes you might see. If you can’t play content on Ignite Streaming, your remote isn’t working, or an app won’t launch, follow ... Read more

Ignite TV and Ignite Streaming feature comparison

Ignite TV (formerly BlueCurve TV) and Ignite Streaming (formerly Shaw Stream) are two different products we offer—each with its own features and benefits. Learn more about the features and differences of each product below on this page. Feature compa... Read more

How To: Use the Ignite Streaming voice remote (XR16)

The Ignite Streaming (formerly Shaw Stream) voice remote (XR16) comes bundled with Ignite Streaming. This compact remote comes with voice control technology and a simple button layout for easy navigation. Features and button layout Use the guide belo... Read more

Ignite Streaming Overview & FAQ

Ignite Streaming (formerly known as Shaw Stream) is a video streaming device that can be used with your Shaw Internet service. Enjoy quick access to your favourite movies, TV shows, and more. Ignite Streaming combines popular video streaming services... Read more

How To: Use Tubi with Ignite TV and Ignite Streaming

Tubi is the world’s largest ad-supported video On Demand app. Over 35,000 movies and TV shows from nearly every major studio, and it's included with Ignite TV and Ignite Streaming. Launch the Tubi App with your Ignite Voice Remote or select it from t... Read more

How to find music on Ignite TV

Ignite TV includes a dedicated music section, plus a variety of music streaming apps for all listeners. This article covers how to access musical content on Ignite TV. Music section The music section features musical content such as themed playlists,... Read more

How To: Use the Web Remote to control your TV

The Accessible Web Remote works as an alternative to your Ignite TV voice remote. You can use the Web Remote from anywhere by signing in at webremote.shaw.ca with your Shaw ID. This is a great option for those with accessibility considerations, or as... Read more

How To: Use the Ignite TV App on Amazon Fire TV

The Ignite (formerly BlueCurve) TV App is available on Amazon Fire TV devices and Fire Tablets, including the same great features you get with the Ignite TV App. This article explains how to install and access the Ignite TV App on your Fire TV device... Read more

Shaw TV Channel FAQs

Find information about Shaw TV channels including how to access your channel list, how to order channels and how to print out your channel list with our Frequently Asked Questions. Where can I get a list of my Shaw channels? Existing Shaw customers c... Read more

NBA League Pass 2023/2024 season

NBA League Pass returns to Ignite TV for the 2023/2024 season and is now part of Rogers Super Sports pak! Catch 950 out-of-market NBA games in HD throughout the season. NBA League Pass gives you access to every game that takes place outside of your l... Read more

How To: Watch 4K content on Ignite TV

With Ignite (formerly BlueCurve) TV, you can watch live sports in 4K and stream 4K content from your favourite apps. This article covers how to access and record 4K content from your Ignite TV set-top box. For an overview of 4K service including requ... Read more

How To: Connect your Shaw TV Player (DCT700)

This article will help you set up and activate your Shaw TV Player (DCT700). If you have a different TV player, click here. If you need answers to other common Self Connect questions, our Self Connect FAQ article has you covered. Before you begin You... Read more

How To: Stream music with Stingray on Ignite TV

The Stingray App is a free value add for all Ignite TV customers. You can search 50+ channels of music by genre or channel. Features include profiles, saved channels, recently played, and usage based recommendations. Note: A Shaw or Rogers Internet s... Read more

How To: Use Hayu with Ignite TV and Ignite Streaming

Hayu is the first reality TV subscription service of its kind where you can watch thousands of commercial free episodes on demand with content becoming available the same day as in the US. This article covers how to access Hayu content on Ignite TV N... Read more

About: Legacy TV box upgrade program

In order to provide you with the best TV experience possible, we’re streamlining our TV hardware product offerings. Some of our legacy TV boxes are nearing the end of their life cycle and will be retired, meaning TV programming will no longer be acce... Read more

About: Regional TV box upgrades

As part of our ongoing effort to upgrade our network and make future enhancements to our TV and Internet offerings , we are retiring several TV boxes in select areas of Calgary, Edmonton, and Vancouver as of March 23, 2023. If you use any of the TV b... Read more

Equipment Info: Shaw TV boxes

A digital TV box (also known as a cable box, set-top box, digital converter, or digital cable box) allows you to view digital channels, and provides access to an on-screen guide. With a Shaw TV box, you can also access On Demand and Pay-Per-View cont... Read more

Equipment Info: Shaw Pace Summit (DC758D)

The Pace Summit was a high definition TV box. Effective January 14, 2021, Shaw customers are no longer able to access any video programming using this TV box. Visit About: Legacy TV box upgrade program for details. Pace Summit Related Articles About:... Read more

Ignite Entertainment Box (XiOne, Xi6) FAQ

Find answers to frequently asked questions about the Ignite Entertainment Box (XiOne, Xi6) (formerly known as 4K Wireless TV Player). This page includes general information, details on eligibility, and questions about how the Ignite Entertainment Box... Read more

NFL Sunday Ticket returns for the 2023/2024 season

Shaw is pleased to offer NFL Sunday Ticket for the 2023/2024 football season. Catch up to 14 out-of-market games every Sunday in high definition, NFL Sunday Ticket gives you access to every punt, pass, and touchdown that takes place outside of your l... Read more

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