How to change the wireless mode (b/g/n)

Document created by shaw-fraser on Jun 5, 2012Last modified by shaw-jody on Aug 25, 2017
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In this article, you will learn how to change the wireless mode of your Shaw WiFi modem. Every wireless device (e.g., laptop, mobile phone, wireless network adapter on a desktop, etc.) conforms to a specific wireless standard called a wireless mode. Each wireless mode broadcasts or receives a wireless signal at a certain frequency range and supports a specified maximum bandwidth (download and upload speeds).

 

Did You Know

 

If you have customized your network name (SSID) and/or password and can no longer remember the login credentials, you will need to restore to factory settings. If your device's wireless mode is not compatible with the current wireless mode of your Shaw WiFi modem, your device may not be able to detect or successfully connect to your wireless network.

 

Learn More: WiFi Connectivity Troubleshooting - Solution 2: Restore the WiFi modem

 
Getting started

Step 1: Connect your computer directly to the Shaw WiFi modem with an Ethernet cable. For details on how to do this, please review the following document before continuing: Directly connecting your computer and modem 

 

Step 2: Identify the brand of your WiFi modem and follow the steps specific to the brand:

Related: Glossary of Cables and Connections - Data  

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SMC WiFi modem

Change the wireless mode on your SMC WiFi modem (shown below) by following these steps:

 

SMC WiFi modem

 

  1. Log in to your Shaw WiFi modem by visiting 192.168.0.1 in your Internet browser.

    Server address

  2. Log in with the following information:
    • Username: cusadmin
    • Password: You can find this password printed on the white sticker on your Share WiFi modem, referred to as the Pre-shared Key or Password
  3. Select Wireless.

    Wireless

  4. For the Wireless Mode, select one of the following options available:
    • 11B/G Mixed
    • 11B Only
    • 11G Only
    • 11N Only
    • 11G/N Mixed
    • 11B/G/N Mixed

    Wireless Mode

  5. Select Apply to save changes.

Related: Hardware Information - SMC 8014WN Internet Modem 

Note

 

To find out which wireless mode your WiFi modem is compatible with, refer to the manufacturer's documentation for your device. Note that when 11B/G/N Mixed is selected, your WiFi modem will broadcast a signal that is compatible with devices that run in B, G, or N modes. Tip: Changing the mode to N-only may help to improve speeds where N-only devices are in use in the home.

 

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Cisco WiFi modem

Follow the instructions below to change the wireless mode on your Cisco WiFi modem (shown below).

 

Cisco WiFi modem

 

  1. Log in to your Shaw WiFi modem by visiting 192.168.0.1 in your Internet browser.

    Server address

  2. Log in with the following information:
    • Username: cusadmin
    • Password: You can find this password printed on the white sticker on your Share WiFi modem (Cisco), referred to as the S/N (usually a 9-digit number starting with 2xxxxxxxx)
  3. Select the Wireless tab at the top of the page.
  4. Select the Radio Settings tab.

    Radio settings

  5. Select the drop down option next to Network Mode and choose one of the following options:
    • B/G Only
    • N Only
    • B/G/N Mixed

    Network mode

  6. Select Save Settings.

Related: Hardware Information - Cisco DPC3825 Internet Modem 

Note

 

To find out which wireless mode your WiFi modem is compatible with, refer to the manufacturer's documentation for your device. Note that when 11B/G/N Mixed is selected, your WiFi modem will broadcast a signal that is compatible with devices that run in B, G, or N modes. Tip: Changing the mode to N-only may help to improve speeds where N-only devices are in use in the home.

 

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Arris Advanced WiFi modem

To change the wireless mode on your Arris Advanced WiFi modem (shown below), follow these steps:

 

Arris Advanced WiFi modem

 

  1. Navigate to 192.168.0.1 in your Internet browser.

    Server address

  2. Log in with the following information:
    • Username: cusadmin
    • Password: Your WiFi password can be located on the back or bottom of your WiFi modem
  3. Select the Wireless tab at the top of the page, then choose 802.11 Radio.

    Wireless and 802.11 Radio

  4. Next to the 802.11 Mode option, select from the following options: 
      • b only mode
      • b/g mode
      • g/n mode
      • b/g/n mode
      • n only mode

    802.11 Mode

  5. For the 5GHz network, you can select either a/n mode or n only.
  6. Select Apply.

Related: Hardware Information - Arris SBG6782 Advanced WiFi Modem 

Note

 

To find out which wireless mode your WiFi modem is compatible with, refer to the manufacturer's documentation for your device. Note that when 11B/G/N Mixed is selected, your WiFi modem will broadcast a signal that is compatible with devices that run in B, G, or N modes. Tip: Changing the mode to N-only may help to improve speeds where N-only devices are in use in the home.

 

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