My Account allows direct access and control over voicemail messages, and any of the advanced features included with your specific phone package. Here you will find assistance in using My Account to access your voicemail.
On This Page
To access your voicemail online via My Account, please visit http://myaccount.shaw.ca and login or register for a new account.
Upon logging into the My Account, click on Phone on the left menu and you will see the following Voicemail Inbox screen. Please see the included image for additional information concerning the various elements of the Voicemail Inbox screen:
Your Voicemail Inbox screen
Clicking on any element of a message (number, date, etc) will produce a playback bar and a button for downloading the message so a copy can be kept on your computer indefinitely. Here is what this option looks like:
Next to the Inbox tab, you will also see a tab labelled as Archive. When you archive a voicemail message it will be stored in this tab for sixty days.
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