How to access My Shaw Voicemail

Document created by shaw-jamess on Jun 5, 2012Last modified by shaw-jody on Feb 4, 2019
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This article will help you learn how to access and listen to your My Shaw Voicemail. My Shaw allows direct access and control over the voicemail messages you receive, as well as any of the more advanced features included with your specific phone package.

 

 

Did You Know

 

With My Shaw, you can view the details of your Shaw services and manage your account features, including resetting your password, viewing and paying your bills, checking your Internet usage, and much more. For more information, sign in or create an account. You can also download the My Shaw app from the App Store or Google Play.

 

Learn More: My Shaw

                                                                        
Accessing your My Shaw Voicemail

To access your My Shaw Voicemail, please visit http://my.shaw.ca and log in or register for a new account if you have not done so before. You can also click on one of the relevant links below.

 

Log inRegister

Related: Shaw Account Settings (My Shaw)How to reset your Shaw ID password 

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Listening to your voicemails

Upon logging in to My Shaw, click on My Services and choose Phone from the menu at the top. You will see the following Voicemail Inbox screen. Please see the included image for additional information concerning the various elements of the Voicemail Inbox screen:

 

  1. Click the Play button next to a voicemail message to play it. A bar will appear to indicate playback progress.

    Voicemail Message Playback

     

  2. Click the box to the right of one or more messages for additional options. You may Download, Archive or Delete messages.

    Voicemail Message Options

     

  3. Next to the Inbox tab, you will also see a tab labelled as Archive. When you archive a voicemail message, it will be stored in this tab for 60 days.

    Voicemail Messages Archive

Related: Accessibility at Shaw 

Did You Know?

 

You can find additional troubleshooting tips and tricks with our home phone frequently asked questions.

 

Learn more: Shaw Home Phone FAQs

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