While your Shaw Home Phone Service was installed by one of Shaw’s professional installation technicians, a situation may arise where you will need to verify the connections leading to and from your Shaw Digital Phone Terminal (DPT).
On This Page
- Identify which Digital Phone Terminal model you are using. Shaw uses two models, the Motorola SBV5220 and the Arris TM602 (both are featured below). Click on their names for a visual guide to each DPT if you are unsure of which model is in use at your home.
- Once you have correctly identified which model is in use, please refer to the diagrams below for a visual explanation of the wiring which will include the power, cable (coaxial) and at least a single (1) phone line.
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