How to set up email in Apple macOS Mail

Document created by shaw-jamess on Jun 5, 2012Last modified by shaw-jody on Jul 11, 2017
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Setting up your Shaw email on your Mac Computer

 Mac Mail Icon

This page provides everything you need to get your Shaw email setup using Apple macOS Mail.

 

All of the required Settings are below, followed by a detailed walk-through under Instructions. For more information on different email account types, and setups such as POP and ActiveSync, please see the Account Types section.

 

 

Quick Setup

The following are for an IMAP account, which is the recommended type of account to sync with your Shaw email. 

 

Incoming mail server info
Account TypeIMAP
Mail Serverimap.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
Security Type*SSL
Port*993

 

Outgoing mail server info
Mail Servermail.shaw.ca
User NameShaw email without @shaw.ca
PasswordYour email password
Security Type*SSL
Port*587

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Account Types

Which Email Setup is Right for Me?


There are two different ways you can set up your Shaw email account on your Apple computer. 
Generally, we suggest using IMAP for macOS Mail setup, but each type has its own benefits.

 

BenefitIMAPPOP
Desktop/LaptopYesYes
Phone/TabletYesYes
Sync EmailYesNo
Sync CalendarNoNo
Sync ContactsNoNo
Store Email LocallyNoYes

ActiveSync is not available in Apple OSX Mail

Related: POP and IMAP account types

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Instructions for IMAP (Recommended)

These settings are for an IMAP account, which is the recommended type of account to sync with your Shaw email. For alternate account types, such as POP and ActiveSync, please see the Account Types section.

 

  1. Open your Apple macOS Mail application
  2. Select Add Other Mail Account...
  3. Click Continue
  4. Enter your name, Shaw email address, and password


  5. Click Sign In

  6. Click Done

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Instructions for POP

Apple Mail on macOS El Capitan (10.11) and macOS Sierra (10.12) do not automatically support POP mail settings.

It is recommended that you use IMAP on newer macOS versions on Mail.

           
  1. Open your Apple macOS Mail application
  2. Select Other Mail Account...
  3. Click Continue
  4. Enter your name, Shaw email address, and password
  5. Click Next

    If it says Create, press and hold the Option key on your keyboard. This will change Create to say Next instead.

               
  6. Enter Incoming Mail Server Information
    Account Type:POP
    Mail Server:pop.shaw.ca
    Username:Your Shaw email with @shaw.ca 
    Password:Your email password
  7. Enter the Outgoing Mail Server Information
    SMTP Server:mail.shaw.ca
    Username:Your Shaw email with @shaw.ca 
    Password:Your email password
  8. Click Save

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