How to set up Shaw email on Windows Live Mail 2011

Document created by shaw-jamess on Jun 5, 2012Last modified by shaw-alex on Jul 17, 2017
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There are two options exist for setting up your Shaw email account on Windows Live Mail 2011. POP/SMTP and IMAP. (ActiveSync/Exchange is not available for Windows Live Mail 2011). For information on which email setup method you should use, please refer to our article on Which email setup method is right for me.

 

Windows Live Mail 2011 Logo

This article provides insight into the two email setup options available for Windows Live Mail: 2011:

IMAP setup

POP/SMTP setup

 

IMAP setup

Follow these steps to configure Windows Live Mail 2011 and your Shaw.ca email address to sync over IMAP. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.
 

  1. Select Accounts from the menu at the top of the window (fig. a)
  2. Select the Email button
  3. Enter the following information: (fig. b)
    • Email address: Your Shaw email address including @shaw.ca
    • Password: Your Shaw email password
    • Display name for your sent messages: Your first and last name e.g. John Smith
    • Enter a check mark into Manually configure server settings
  4. Select Next
  5. For the Incoming server information, enter the following information: (fig. c)
  6. Select the server type: IMAP

 
When required, enter the following details. Not all of these settings may be requested. On Windows Live Mail 2011, you will need to click the option for "More Settings" and then navigate to the "Advanced" tab in order to set the following details.

 

Option1: Email settings with SSL

Incoming Mail Server InformationOutgoing Mail Server Information

Incoming mail server: imap.shaw.ca

Incoming port: 993

SSL: Yes

Username: Shaw email without @shaw.ca

Password: Your email password

Outgoing mail server: mail.shaw.ca

Outgoing port: 587

SSL: Yes

Username: Shaw email without @shaw.ca

Password: Your email password

 

SSL or "Secure Sockets Layer" works to keep your information secure. We highly recommend enabling it on your email setup configuration to help keep your information safe. If you would prefer to disable SSL authentication on your mail client you can use the steps below. (Username and Password information is same as above)

 

Option 2: Email settings without SSL

Incoming Mail Server InformationOutgoing Mail Server Information

Incoming mail server: imap.shaw.ca

Incoming port: 143

SSL: No

Outgoing mail server: mail.shaw.ca

Outgoing port: 587

SSL: No

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POP/SMTP setup

Follow these steps to configure Windows Live Mail 2011 and your Shaw.ca email address to sync over POP/SMTP. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.
 

  1. Select Accounts from the menu at the top of the window (fig. a)
  2. Select the Email button
  3. Enter the following information: (fig. b)
    • Email address: Your Shaw email address including @shaw.ca
    • Password: Your Shaw email password
    • Display name for your sent messages: Your first and last name e.g. John Smith
    • Enter a check mark into Manually configure server settings
  4. Select Next
  5. For the Incoming server information, enter the following information: (fig. c)
    • Server type: POP
    • Server address: pop.shaw.ca
    • Port: 110
    • Do not enter a check mark for Requires a secure connection
    • Authenticate using: Clear Text
    • Logon User Name: Your full Shaw email address without @shaw.ca
  6. For the Outgoing server, enter the following information: (fig. c)
    • Server address: mail.shaw.ca
    • Port: 587
    • Requires a Secure connection (SSL): Yes (add a check mark)
    • Requires Authentication: Yes (add a check mark)
  7. Select Next
  8. Select Finish (fig. d)

Did You Know?

 

You can setup WiFi to save on mobile data and use Shaw Go WiFi for the best email experience.

 

Learn More: How to set up or connect to Shaw Go WiFi

             

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