Setup Email on Windows Live Mail 2011

Document created by [shaw]jamess on Jun 5, 2012Last modified by [shaw]bryce on Jun 16, 2016
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There are two options exist for setting up your Shaw email account on Windows Live Mail 2011. POP/SMTP and IMAP. For information on which email setup method you should use, please refer to the "Which Email Setup Method is Right for Me" section.

 

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Which Email Setup Method is Right for Me?

IMAP

POP/SMTP

 


 

Which Email Setup Method is Right for Me?

 

There are three different ways you can set up your Shaw email account on your device or email client. These include ActiveSync, also known as Microsoft Exchange, IMAP and POP/SMTP. Check out our quick-guide below for a bit more information on the differences between ActiveSync, IMAP and POP/SMTP.

 

 

Setup MethodActiveSync (Exchange)
IMAPPOP/SMTP
Best For
Not Available on Windows Live Mail 2011
Users who want to be able to access their Shaw email account through multiple devices and Webmail.

Users who want to have access to their emails while offline should choose this setup method.

Description

IMAP works with your mail content on Shaw's servers. Moving, sending, or deleting tasks are performed on the server so your other devices and Shaw Webmail are kept in sync. A small cache (copy) of your email is kept on your device limiting off-line access.

While using POP3 your email client downloads a copy of all mail received by the mailbox, optionally deleting the messages from Webmail. Any changes made only affect your emails on that device, and will not affect other devices or Webmail.

 

 

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IMAP

 

Follow these steps to configure Windows Live Mail 2011 and your Shaw.ca email address to sync over IMAP. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.

 

  1. Enable Remote Access on your Shaw email account
  2. Select Accounts from the menu at the top of the window (fig. a)
  3. Select the Email button
  4. Enter the following information: (fig. b)
      • Email address: Your Shaw email address including @shaw.ca
      • Password: Your Shaw email password
      • Display name for your sent messages: Your first and last name e.g. John Smith
      • Enter a check mark into Manually configure server settings
  5. Select Next
  6. For the Incoming server information, enter the following information: (fig. c)
  7. Select the server type: IMAP

 

When required, enter the following details. Not all of these settings may be requested. On Windows Live Mail 2011, you will need to click the option for "More Settings" and then navigate to the "Advanced" tab in order to set the following details.

 

Option 1: Mail Settings with SSL and Remote Access

Incoming Mail Server Information:

Incoming Mail Server:imap.shaw.ca

Incoming Port: 993

SSL: Yes

Username: Shaw email without @shaw.ca

Password: Your email password

Outgoing Mail Server Information:

Outgoing Mail Server: mail.shaw.ca

Outgoing Port: 587

SSL: Yes

Username: Shaw email without @shaw.ca

Password: Your email password

 

 

SSL or "Secure Sockets Layer" works to keep your information secure. We highly recommend enabling it on your email setup configuration to help keep your information safe. If you would prefer to disable SSL authentication on your mail client you can use the steps below. This means that you will not need to enable remote access on your email account.

 

 

Option 2: Mail Settings without SSL and Remote Access

Incoming Mail Server Information:

Incoming Mail Server:imap.shaw.ca

Incoming Port: 143

SSL: No

Username: Shaw email without @shaw.ca

Password: Your email password

Outgoing Mail Server Information:

Outgoing Mail Server: mail.shaw.ca

Outgoing Port: 587

SSL: No

Username: Shaw email without @shaw.ca

Password: Your email password

 

 

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POP/SMTP

 

Follow these steps to configure Windows Live Mail 2011 and your Shaw.ca email address to sync over POP/SMTP. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.

 

  1. Enable Remote Access on your Shaw email account
  2. Select Accounts from the menu at the top of the window (fig. a)
  3. Select the Email button
  4. Enter the following information: (fig. b)
      • Email address: Your Shaw email address including @shaw.ca
      • Password: Your Shaw email password
      • Display name for your sent messages: Your first and last name e.g. John Smith
      • Enter a check mark into Manually configure server settings
  5. Select Next
  6. For the Incoming server information, enter the following information: (fig. c)
      • Server type: POP
      • Server address: pop.shaw.ca
      • Port: 110
      • Do not enter a check mark for Requires a secure connection
      • Authenticate using: Clear Text
      • Logon User Name: Your full Shaw email address without @shaw.ca
  7. For the Outgoing server, enter the following information: (fig. c)
      • Server address: mail.shaw.ca
      • Port: 587
      • Requires a Secure connection (SSL): Yes (add a check mark)
      • Requires Authentication: Yes (add a check mark)
  8. Select Next
  9. Select Finish (fig. d)

 

 

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Related Articles

 

Email Client: Send/Receive Troubleshooting
Regional Outgoing Mail Servers

Remote Access

 

 


 

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