Shaw ID Overview

Document created by shaw-alex on Feb 2, 2017Last modified by shaw-alex on Feb 28, 2017
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Shaw ID is a single login for Shaw products and services like My Account, FreeRange TV, Shaw Go WiFi and more. It consists of an email address username and password. Each Shaw account has one Primary Shaw ID and can invite up to four household members to create secondary Shaw IDs, providing additional household members their own logins. Only the Primary account holder can create a Primary Shaw ID. 

 

 

Creating a Shaw ID

To create a Primary Shaw ID, visit myaccount.shaw.ca and click Create a Shaw ID.

 

  1. Enter an email address and choose a password as your Shaw ID.
    If your Email Address is registered to your Shaw Account number, go to step 3.
    Shaw ID Continue
  2. Enter your Account Number and Postal Code found on your monthly bill.

    Postal Code and Account Number
  3. You will receive an email to activate your Shaw ID.
  4. Open your email from noreplyshawid@sjrb.ca and click Activate Now. The link will be valid for 48 hours.
  5. Your Shaw ID is now active. Click Continue to My Account.
    Shaw ID Ready

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Primary VS Secondary Accounts

A Primary Shaw ID provides the Primary account holder with full administrative access to My Account and the ability to create and remove Secondary Shaw IDs. 

Secondary Accounts

 

Primary Shaw IDSecondary Shaw ID
  • Full administrative access in My Account
  • Add or remove Secondary Shaw IDs
  • Access Shaw services on the account, like FreeRange TV and Shaw Go WiFi 
  • Access Shaw services on the account, like FreeRange TV and Shaw Go WiFi
  • Manage their own Shaw ID in My Account, but they do not see any other My Account features such as billing.

 

Adding a Secondary Shaw ID

A Secondary Shaw ID lets household members access Shaw services, but not account management features. Once a Secondary Shaw ID is added to an account, they will be able to log into their own version of My Account.

 

  1. Start by clicking Add Shaw ID
  2. Enter First nameLast name, and Email
  3. Click Send Invitation

Add Shaw ID

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Linked Accounts

If you have multiple Shaw accounts you can link them under one Shaw ID so you can easily manage them with one login in My Account.

 

To link another Shaw account:

  1. Visit the My Account sign in page, myaccount.shaw.ca
  2. Within the My Profile section, select Add account
  3. Enter Account Number and Postal Code
  4. Click Verify Account

Add Account

Related: Shaw Account Settings (My Account)

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Managing Shaw ID

Both Primary and Secondary Shaw IDs will have access to manage various settings using My Account. Once you sign in to My Account, within the My Profile section you will see the following options under Manage Your Shaw IDs.

 

Manage Shaw ID Settings

 

Change Shaw IDChange your Shaw ID email address
Change passwordChange the password associated with this Shaw ID
Change recovery emailUpdate the email that forgotten passwords will send to
Change nameChange the username associated with the Shaw ID
Unlink Shaw IDRemove an account number from Shaw ID

Related: How to Reset your Password with Shaw ID

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