How to reset your Shaw ID password

Document created by shaw-alex on Feb 2, 2017Last modified by shaw-jody on Jan 5, 2018
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If you are having issues signing in to your Shaw account with your Shaw ID, you can easily reset your password. Whether it's My Shaw, FreeRange TV or other Shaw digital products or services, it's even easier to reset your forgotten passwords with Shaw ID. Shaw ID allows you to quickly reset your password so that you can sign in without missing a beat.

Did You Know:


You can easily check your bill, your data usage, your channel listings and more with the My Shaw app. Download the My Shaw app on the iTunes App Store or get it on Google Play for your Android device.

Reset your Password with Shaw ID

Shaw ID Recovery Email

  1. Visit the My Shaw sign in page,
  1. Click Forgot your Shaw ID or password?
  2. Enter in your Recovery email
  3. Confirm that you are not a robot (Sorry Bit and Bud)
  4. Click Reset password
  5. Check recovery email account for email instructions to reset password.



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