How to reset your Shaw ID password

Document created by shaw-alex on Feb 2, 2017Last modified by shaw-rhyme on Mar 25, 2019
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Learn how to reset your Shaw ID password with these tips. If you are having issues signing in to your My Shaw account with your Shaw ID, you can easily reset your password. Whether it's My Shaw, FreeRange TV or other Shaw digital products or services, it's even easier to reset your forgotten passwords with Shaw ID. Use these instructions to quickly reset your password so that you can sign into your My Shaw account without missing a beat.

Did You Know:


You can easily check your bill, your data usage, your channel listings and more with the My Shaw app. Download the My Shaw app on the Apple App Store or get it on Google Play for your Android device.

Reset your Shaw ID password

Visit the My Shaw sign-in page,

  1. Click Forgot your Shaw ID or password?
  2. Enter your Recovery email
  3. Confirm that you are not a robot
  4. Click Reset password
  5. Check recovery email account for email instructions to reset password.


Did You Know:


The above instructions are for resetting your password for your My Shaw account. To change your Shaw email password, please follow the instructions found here:


Learn More: How to change your email and Webmail password



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