Mail Server Names

Document created by shaw-jamess on Jun 5, 2012Last modified by shaw-james on Apr 11, 2017
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Setup Shaw Email

 

To be able to send and receive emails from an email client (e.g. Outlook Express, Windows Live Mail, Apple Mail) on your computer or mobile device, your incoming server and outgoing server settings need to be configured. The incoming server is the server responsible for retrieving your email from your Shaw email account. The outgoing server is responsible for sending email from your Shaw email account. You can select either POP3/SMTP or IMAP for sending and receiving mail, and you can find further information relating to each type of server below. 

 

 

Did You Know

 

Using POP3 to retrieve your mail will download a copy to your computer or smart device, while using IMAP will allow you to read and manage mail that is still on the server, and so send and receive mail on multiple computers or devices without scattering mail across several mail programs.

       

 

POP3 Incoming Mail Server

When using POP3, your mail client can download mail from the server, thereby ensuring that your mailbox on the server is clear. This is most useful when using a single computer or device to manage your mail, as it keeps your mail on that computer or device.

 

Incoming Mail Server and Settings

    • Incoming Mail Server: pop.shaw.ca

    • Server Type: POP

    • Security Type: None

    • Port: 110

 

Encrypted Incoming Mail Server and Settings

    • Incoming Server: pop.shaw.ca
    • Server Type: POP
    • Security Type: SSL/TLS
    • Port: 995

Related: Email Setup Instructions 

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Outgoing mail server without authentication

This server allows you to send mail when connected to the Shaw network. Not using authentication means not having to provide a password in order to access the outgoing mail server. This option only works when connected to the Shaw network.

 

    • Outgoing Mail Server: mail.shaw.ca

    • Server Type: SMTP

    • SSL: off

    • Port: 25

    • Remote Access: Not Required

    • Authentication: Plain Text, None

Related: Email Setup Instructions 

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Outgoing mail server with authentication

This server is ideal for use on a mobile device, such as a laptop, tablet, or mobile phone since it allows you to send email while your device is using an Internet connection that is not provided by Shaw. Therefore, if you are at a coffee shop using a wireless connection, or are connecting on your mobile phone's cellular provider, you can send email using this server. To be able to use this server, Remote Access must be enabled for your email account.

 

    • Outgoing Mail Server: mail.shaw.ca

    • Server Type: SMTP

    • SSL: on

    • StartTLS: on (for Android devices only)

    • Port: 587

    • Remote Access: Enabled (contact one of our Technical Support Representatives to check whether Remote Access has been enabled for your email account. See Remote Access for more information.)

    • Authentication: Plain Text or Password

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IMAP allows mail to be read and managed from multiple devices and Webmail by working with your mail content on Shaw's servers. By performing moving, sending, and deleting tasks on the server itself, IMAP ensures mail on your other devices, and Webmail, is kept in sync.

 

IMAP with SSL and remote access

This server option is ideal for use on a mobile device, such as a laptop, tablet, or mobile phone, since it allows you to send email while your device is using an Internet connection that is not provided by Shaw. Therefore, if you are at a coffee shop using a wireless connection, or are using your mobile phone, you can send and receive email using this server. To be able to use this server, Remote Access must be enabled for your email account.

 

Incoming Mail Server Information

    • Incoming Mail Server: imap.shaw.ca
    • Incoming Port: 993
    • SSL: Yes
    • Username: Shaw email address without the @shaw.ca
    • Password: Your email password

 

Outgoing Mail Server Information

    • Outgoing Mail Server: mail.shaw.ca
    • Outgoing Port: 587
    • SSL: Yes
    • Username: Shaw email address without the @shaw.ca
    • Password: Your email password

 

For information about enabling your account for remote access, please see our guide: Enabling Remote Access in Webmail

Related: Email Setup Instructions 

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IMAP without SSL and remote access

 

Incoming Mail Server Information

    • Incoming Mail Server: imap.shaw.ca
    • Incoming Port: 143
    • SSL: No
    • Username: Shaw email address without the @shaw.ca
    • Password: Your email password

 

Outgoing Mail Server Information

    • Outgoing Mail Server: imap.shaw.ca
    • Outgoing Port: 25
    • SSL: No
    • Username: Shaw email address without the @shaw.ca
    • Password: Your email password

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