Email server settings: POP and IMAP

Document created by shaw-jamess on Jun 5, 2012Last modified by shaw-colin on May 13, 2019
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Email servers send and receive your email, making sure that everything gets where it's going. If you want to set up your Shaw email on a computer, mobile device, or email app, you'll need to know Shaw's email server settings.

 

 

POP3 vs. IMAP
POP3 is a protocol for receiving email that downloads it to your computer, from a mailbox on the Shaw server. IMAP is a protocol that leaves your emails on the server, allowing you to read and manage emails using multiple computers, devices, and email apps.

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POP3 Incoming Mail Server

If you use Shaw's POP3 incoming mail server, your email app will download email from the server, to your device. This is useful if you use a single device to manage your email.

 

Incoming mail server and settings:

Incoming Mail Server: pop.shaw.ca

Server Type: POP

Security Type: None

Port: 110

 

Encrypted incoming mail server and settings:

Incoming Server: pop.shaw.ca

Server Type: POP

Security Type: SSL/TLS

Port: 995

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Outgoing mail server without authentication

This server lets you send mail while connected to the Shaw network. Not using authentication means not having to provide a password in order to access the outgoing mail server.

 

Outgoing Mail Server: mail.shaw.ca

Server Type: SMTP

SSL: off

Port: 25

Authentication: Plain Text, None

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Outgoing mail server with authentication

This server lets you send email while your device is using an Internet connection provided by anyone other than Shaw. For example, if you were at a coffee shop using a wireless connection, or using your mobile phone's cellular data, you would still be able to send email using this server.

 

Outgoing Mail Server: mail.shaw.ca

Server Type: SMTP

SSL: on

StartTLS: on (for Android devices only)

Port: 587

Authentication: Plain Text or Password

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IMAP with SSL

IMAP leaves your emails on the server, allowing you to read and manage emails using multiple computers, devices, and email apps. SSL (Secure Sockets Layer) allows you to send email while your device is using an Internet connection provided by anyone other than Shaw.

 

Incoming Mail Server Information:
Incoming Mail Server: imap.shaw.ca
Incoming Port: 993
SSL: Yes
Username: Shaw email address without the @shaw.ca
Password: Your email password

Outgoing Mail Server Information:
Outgoing Mail Server: mail.shaw.ca
Outgoing Port: 587
SSL: Yes
Username: Shaw email address without the @shaw.ca
Password: Your email password

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IMAP without SSL

Incoming Mail Server Information:
Incoming Mail Server: imap.shaw.ca
Incoming Port: 143
SSL: No
Username: Shaw email address without the @shaw.ca
Password: Your email password

Outgoing Mail Server Information:
Outgoing Mail Server: imap.shaw.ca
Outgoing Port: 25
SSL: No
Username: Shaw email address without the @shaw.ca
Password: Your email password

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