BlueSky TV PVR recording FAQs

Document created by shaw-jody on Feb 10, 2017Last modified by shaw-jody on Mar 10, 2017
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Learn about using the BlueSky TV PVR features including recording limits, whole home scheduling and other PVR matters with our frequently asked questions.

 

Did You Know

 

With BlueSky TV you have the ability to have up to 3 BlueSky TV boxes in your home. Each BlueSky TV cable box includes a 500GB hard drive.

 

Learn More: BlueSky TV Recording Features

      

 

Whole home scheduling

Something new with BlueSky TV is Whole Home Scheduling. Whole Home Scheduling refers to the ability to view and manage a single PVR recording from any TV box in your home, no matter how many PVRs you have. Benefits of whole home scheduling include:

  • Ability to record more programs: The BlueSky TV box has six tuners, meaning that you can record up to six programs at the same time. If you have two BlueSky TV boxes in your home, you can record 12 programs simultaneously.
  • More Storage Space: With BlueSky TV you can have up to three PVRs, each with 500GB of storage for a potential total of 1.5TB of storage.
  • Organized recordings: Mange your recording through a single recording list.
  • More Efficient Scheduling:
    • Your recordings can now be managed from all your BlueSky TV devices
    • Your scheduler assigns recordings to a BlueSky TV box based on resource availability

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PVR recording FAQs

BlueSky TV offers a PVR recording experience like never before. Here is some additional insight from frequently asked questions.

 

Can I watch any of my recordings on all of my TV boxes?

Yes, recordings can be viewed on all BlueSky TV boxes in the home.


Is there a way to block PVR content from being played on other BlueSky TV boxes in the home?
Yes, you can set Parental Controls at the device level. If a program has Parental Control Lock on it, anyone who attempts to view it will see a restricted notice and will need to enter the PIN to watch the program.


If I accidentally delete a PVR recording can I recover it?
Yes, deleted recordings are stored and may be recovered for up to 30 days. Learn more about how to recover deleted PVR recordings.


How does whole home scheduling change PVR scheduling?
BlueSky TV lets you manage your recording schedule and series priorities from any TV in your home.


Do I need to select a specific PVR to schedule recordings?
No. Your scheduled recordings will be spread across all of the BlueSky TV devices in your home.


How do I tell which PVR a program is recorded on?
Currently, there is no way to do this as the scheduler assigns recordings to the BlueSky box based on resource availability (tuner and storage).


How do I tell how much space is left on my PVRs?
You will see a disk full percentage on all of your BlueSky TV boxes. The disk full percentage is the combined usage of all of the PVRs in your home and will be shown on all your TV boxes.


How are series priority lists combined on the recording schedules?
The series priority lists from all PVRs merges into a single series priority list.

  • The highest series priority series on PVR-A will be the number 1 priority
  • The highest series priority series on PVR-B will be the number 2 priority (if you have 3 PVRs, the highest series priority series on PVR-C will be the number 3 priority) otherwise:
  • The second highest priority series on PVR-A will be the number 3 priority
  • The second highest priority series on PVR-B will be the number 4 priority


What if I have the same series set to record on two or more PVRs?
The PVR will only keep one of the series recordings and delete the other(s). The most recently set or most recently modified series will be kept.


What if I have the same one-time recording set up on two or more PVRs?
The PVR will only keep one of the recordings so the program is only recorded once. The most recently set or modified one-time recording will be kept.


Can I turn off whole home scheduling?
BlueSky TV is a whole home product. Independent PVRs are not available with BlueSky TV.


What happens if I have multiple BlueSky TV boxes and I return one?
When a PVR has been removed from your account, your recording schedule recalculates based on the number of remaining recording resources in your home. Keep in mind:

  • Some previously scheduled recordings may no longer record.
  • The recordings that are stored on the PVR being returned will no longer be displayed in the Saved section.


What happens if I add a second (or third) BlueSky TV box?
When you add a second (or third) BlueSky TV box, you increase the amount of PVR storage. In addition, your recording schedule recalculates based on the number of BlueSky TV recording resources in your home.


Can I have more than 3 BlueSky TV PVRs in my home?
No, at this time the maximum number of BlueSky TV PVRs that you can have is 3. BlueSky TV digital boxes can be networked together for a maximum of 12 tuners. See BlueSky TV Tuner Information.

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