How to create a new @shaw.ca email account using My Shaw

Document created by shaw-fraser on Jun 5, 2012Last modified by shaw-alex on Jul 26, 2017
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This page will cover all of the steps required to create a new @shaw.ca email account in your personal My Shaw (myaccount.shaw.ca) profile once your Shaw Internet service has been installed. If you have not yet registered to use My Shaw, click on the following link to learn how to register: Shaw Account Settings (My Shaw).
 
If you are accessing My Shaw from your home, you will be asked to provide your phone number. If you are accessing My Shaw from outside of your home, you will be required to provide the following criteria:

  1. Your Shaw Account Number
  2. Phone number registered on your Shaw Account
  3. Postal Code

 

 

Learn how to Create a New Shaw Email Account in My Shaw in the video above.
Can't view the video? Click here

 

 

Create a new @shaw.ca email account using My Shaw

Once you have registered for My Shaw and have successfully logged into your account, you may create a new Shaw email account by following these simple steps:

  1. Click on Internet in the menu on the left side of the screen

    My Shaw sidebar menu
  2. Scroll down until you reach the @Shaw Email Accounts section
  3. Click on Create Email Address. You may create up to 10 unique email accounts
  4. Once on the "Manage your @shaw.ca email accounts here" section, enter the following information:
    1. First name
    2. Last name
    3. Username: Usernames must begin with a letter. Numbers or symbols will not be accepted as a first character
      • Requires a minimum of 3 characters
      • Cannot use the following characters: / \ & ‘ “ ? | , +
    4. Password: Input a password of your choice. See requirements here: Password Requirements for My Shaw and @shaw.ca Email Accounts
    5. Re-enter your password for verification
  5. Click on Submit

 

If the username you have chosen is available and the information has been entered correctly, you should see a confirmation that "Your new email address is created." Visit wm.shaw.ca to access your @shaw.ca e-mail account in order to begin sending and receiving messages.
 
Alternatively, please refer to the Email Setup page for instructions on how to set-up your email account on an email application such as Apple Mail, Windows Live Mail, or a mobile device like an iPhone or Android device.

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