How to set up Shaw email using Outlook 2007

Document created by alyssap on Jun 5, 2012Last modified by shaw-phil on Jul 25, 2017
Version 69Show Document
  • View in full screen mode

There are two options exist for setting up your Shaw email account on Outlook 2007. POP/SMTP and IMAP. (ActiveSync/Exchange is not available for Outlook 2007). For information on which email setup method you should use, please refer to our article on Which email setup method is right for me.

 

Microsoft Outlook 2007

This article provides insight into the two email setup options available for Outlook 2007:

IMAP setup

POP/SMTP setup

Additional details

 

IMAP setup

Follow these steps to configure Outlook 2007 and your Shaw.ca email address to sync over IMAP. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.

 

  1. Open Microsoft Outlook 2007
  2. Select Tools
  3. Select Account Settings
  4. Under the E-mail tab, select New...
  5. Select Microsoft Exchange, POP3, IMAP, or HTTP then click Next
  6. Enter the following details:
    • Your Name: The name associated with this email
    • E-mail Address: Your Shaw.ca email address
    • Password: Your Shaw.ca email password
    • Retype Password: Your Shaw.ca email password
  7. Check the option to Manually Configure Server Settings or Additional Server Types
  8. Click Next
  9. Select Internet E-mail
  10. Choose IMAP under Server Information
     

 
When required, enter the following details. Not all of these settings may be requested. On Outlook 2007, you will need to click the option for "More Settings" and then navigate to the "Advanced" tab in order to set the following details.

 

Option1: Email settings with SSL

Incoming Mail Server InformationOutgoing Mail Server Information

Incoming mail server: imap.shaw.ca

Incoming port: 993

SSL: Yes

Username: Shaw email without @shaw.ca

Password: Your email password

Outgoing mail server: mail.shaw.ca

Outgoing port: 587

SSL: Yes

Username:Shaw email without @shaw.ca

Password: Your email password

 

SSL or "Secure Sockets Layer" works to keep your information secure. We highly recommend enabling it on your email setup configuration to help keep your information safe. If you would prefer to disable SSL authentication on your mail client you can use the steps below. (Username and Password information is same as above)

 

Option 2: Email settings without SSL

Incoming Mail Server InformationOutgoing Mail Server Information

Incoming mail server: imap.shaw.ca

Incoming port: 143

SSL: No

Outgoing mail server: mail.shaw.ca

Outgoing port: 587

SSL: No

Back to top

 

POP/SMTP setup

Follow these steps to configure Outlook 2007 and your Shaw.ca email address to sync over POP/SMTP. Before you begin, please ensure that your Shaw email password meets the minimum security requirements.

 

  1. Open Microsoft Outlook 2007
  2. Select Tools
  3. Select Account Settings (Example. A)
  4. Under the E-mail tab, select New… (Example. B)
  5. Check the box next to Manually configure server settings or additional server types (Example. C)
  6. Select Next
  7. Select the bullet next to Internet E-mail and then select Next
  8. Enter the following information: (Example. D)
    • Your Name: First and Last Name e.g. John Smith
    • E-mail Address: Your Shaw email address including @shaw.ca
    • Account Type: POP3
    • Incoming mail server: pop.shaw.ca
    • Outgoing mail server (SMTP): mail.shaw.ca
    • User Name: Your Shaw email address without @shaw.ca
    • Password: Your Shaw email password
  9. Enter a check mark next to Remember password
  10. Ensure that no check mark is entered into Require logon using Secure Password Authentication (SPA)
  11. Select More Settings … (Example. E)
  12. Select the Outgoing Server tab: (Example. F)
    • Place a check mark My outgoing server (SMTP) requires authentication
    • Ensure that Use same settings as my Incoming Mail server is selected
  13. Select the Advanced tab: (Example. G)
    • Change the Outgoing server (SMTP) port number to 587
    • Choose TLS from pop-up menu under Use the following type of encrypted connection
    • Enter a check mark next to Leave a copy of messages on the server. This ensures that a copy of the emails in your Inbox is left in Webmail so that they can be accessible online at http://webmail.shaw.ca/ when you are not using this computer
  14. Select OK
  15. Select Next (Example. H)
  16. Select Finish (Example. I)

 

To verify that the settings have been entered correctly, compose a new email message and send the email to your own address. Select the Send/Receive button to retrieve new emails. If the email you created arrives in your Inbox, Outlook has been configured successfully.

 

Example. AExample. BExample. CExample. DExample. E
001Tools-Account Settings-1.jpg004Tools-Account Settings-Manually configure-1.jpg006B1.jpg006B1-1.jpg

 

Example. FExample. GExample. HExample. I
007-1.jpg008-1.jpg

 

(click thumbnails to enlarge)

Did You Know?

 

You can setup WiFi to save on mobile data and use Shaw Go WiFi for the best email experience.

 

Learn More: How to set up or connect to Shaw Go WiFi

         

Back to top

Additional details

I want my emails to be automatically removed from Webmail once I have downloaded them to Outlook.
If you prefer to remove your messages from Webmail after they have been retrieved through Outlook, please perform the following steps:

  1.  Open Microsoft Outlook 2007
  2. Select Tools
  3. Select Account Settings
  4. Select your email account in the Email Accounts list to highlight the item
  5. Select Change
  6. Select More Settings
  7. Select Advanced
  8. Remove the check mark from the option: Leave a copy of messages on the server. Note: Leaving this option checked allows you to keep a backup copy of your emails on our Webmail server, which can be helpful in the event your computer fails to preserve its copy.

I can receive emails but cannot send.

  • your password does not meet the Security Requirements for Remote Access, which is required if you are going to use the Outgoing Mail Server for mobile devices

Back to top

 

Related Articles

 

 

Attachments

    Outcomes