Enabling Remote Access allows you to send email from your Shaw email address while connecting outside of the Shaw network. This is primarily used with mobile devices such as smartphones, tablets and laptops. The Remote Access feature in Webmail will allow you to check your email password to confirm that it meets the minimum security requirements before enabling it.
Enable Remote Access in Webmail
- Log into Webmail (Click link to navigate to Shaw Webmail)
- Select Preferences
- Select Mobile Devices from the left-hand column
- Enter your existing password in the text box next to Enter Webmail Password
- Click the Check Password button to confirm whether your password meets the security requirements to be able to use Remote Access (please see Security Requirements below)
- Select Save
You can now configure your device to use the IMAP/SMTP or POP/SMTP server settings for your Shaw email account. Email Setup
Check your Password for Mobile Access
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Your email password must meet the "OK" password requirement or higher. For information on how to make a password that meets these requirements, please see the following: Password Requirements for My Account and @shaw.ca Email Accounts
If your password does not meet the above requirements, you will need to change your email password to successfully enable Remote Access. Even if Remote Access is enabled, if your password does not meet the requirements above, you will encounter issues configuring your mobile device with your Webmail account. Learn more on how to change your email password.
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