How to import/export contacts, calendars and accounts in Shaw Webmail

Document created by shaw-fraser on Jun 6, 2012Last modified by shaw-sarah on May 3, 2019
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If you're a Shaw Webmail user setting up a new email app, this page will teach you how to export your email contact lists, calendar, or account from Shaw Webmail. If you're a new Shaw Webmail user, you'll learn how to import those same things.

 

 

Importing contacts, calendars, and accounts

Before you can import contacts, calendars, or accounts into Shaw Webmail, you'll need to export those files from your current email app (eg. Windows Live, Outlook, Mac Mail). Please consult the support documentation included with that app for assistance.

 

When you're ready to import files:

 

  1. Go to https://webmail.shaw.ca
  2. Log in to Webmail with your username and password.
  3. Click Preferences in the toolbar at the top of your Inbox.
  4. Select Import/Export from the menu on the left side of the screen.
  5. Under Import, click Browse and locate the file you want to upload.
  6. Choose your destination folder or data type.
  7. Click Import.

 

If the import worked, you should see a pop-up window that says “Import Succeeded”.

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Exporting contacts, calendars, and accounts

If you’re exporting from Shaw Webmail so you can import your files into a third party app (eg. Windows Live, Outlook, Mac Mail), consult the support documentation included with that app for assistance.

 

To begin exporting your files:

 

  1. Go to https://webmail.shaw.ca
  2. Log in to Webmail with your username and password.
  3. Click Preferences in the toolbar at the top of your Inbox.
  4. Click Import/Export in the menu on the left side of the screen,
  5. Under Export, select one type of file to export (Account, Calendar or Contacts).

    • If you choose Account, you can select the Advanced Settings checkbox and choose the types and start/end dates of the data to export. Your account data will be exported as a .tgz file.
    • If you choose Calendar, you can then select which calendar to export. Your calendar will be exported as an .ics file.
    • If you choose Contacts, you can select a destination email app. Contacts will be exported to your Downloads folder as a .csv file.

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