Setup Email on an Android Device

Document created by alyssap on Jun 6, 2012Last modified by [shaw]bryce on Jun 15, 2016
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Here we'll cover everything needed to get your Shaw email setup on an Android device. All of the required Settings are below, followed by a detailed walk-through under Instructions. For more information on different email account types, and setups such as IMAP and POP, please see the Account Types section.

 

On This Page

Settings

Instructions

Account Types

Related Articles

 


 

Settings

 

The settings included below are for an ActiveSync (Exchange) account, which is our recommended setup. For different account types, such as IMAP and POP, please see the Account Types section.

 

Account type: Microsoft Exchange ActiveSync
Email addressYour Shaw email address
Domain\user name*shaw.ca\username, Shaw username only, or full Shaw email address
PasswordYour Shaw email password
Exchange serverwm.shaw.ca
Use secure connection (SSL)Yes (add a check mark)
Use client certificateNo (no check mark)

(click here for an example)

 

*User name: your Shaw email without @shaw.ca

 

 

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Instructions

 

The settings included below are for an ActiveSync (Exchange) account, which is our recommended setup. For different account types, such as IMAP and POP, please see the Account Types section.

 

  1. Launch your Email App
    1. Open the App drawer on your Android device
    2. Select Email
  2. Add an email account (Example 1)
    1. If this is the first email account to be configured on your device, you will be provided with a setup screen. If this is not the first email account to be set up, select Menu / More - Settings - Add Account
    2. Enter your Shaw email address and password
    3. Select Manual Setup
    4. Select Microsoft Exchange ActiveSync (Example 2)
  3. Verify server settings (Example 3)
    1. Email address: Your Shaw email address
    2. Domain/User name*: shaw.ca\username
    3. Password: Your Shaw email password
    4. Exchange Server: wm.shaw.ca
    5. Use Secure Connection (SSL): Yes (add a check mark)
    6. Use Client Certificate: No (no check mark)
  4. Confirm additional account settings
    1. Choose sync settings (Example 4)
    2. Choose account name (Example 5)
  5. Select Done or Finish

 

*User name: your Shaw email without @shaw.ca

 

Example 1Example 2Example 3Example 4Example 5
createaccount.pngaccounttype.pngsettings.pngsync.pngdone.png

(click images to enlarge)

 

 

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Account Types

 

Which Email Setup is Right for Me?

 

There are three different ways you can set up your Shaw email account on your device or email client. These include ActiveSync (Exchange), IMAP, and POP. Generally, we suggest using the ActiveSync email setup method, but each has its own benefits. Check out the comparison chart below for a bit more information on the differences between ActiveSync, IMAP, and POP..

 

Account TypeDesktop or LaptopPhone or Tablet

Sync

Email

Sync CalendarSync ContactsStore Email Locally

ActiveSync

Yes*

YesYesYesYesNo

IMAP

Yes

YesYesNoNoNo

POP

Yes

YesNoNoNoYes

 

*May not be compatible with certain email clients. IMAP is the recommended alternative in these cases.

 

 

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IMAP Settings

 

Incoming server settings
IMAP serverimap.shaw.ca
Security typeSSL
Port993
User nameShaw email without @shaw.ca
PasswordYour email password
Outgoing server settings
SMTP servermail.shaw.ca
Security typeTLS
Port587
User nameShaw email without @shaw.ca
PasswordYour email password

 

 

POP Settings

 

Incoming server settings
POP serverpop.shaw.ca
Security typeSSL
Port995
User nameShaw email without @shaw.ca
PasswordYour email password
Outgoing server settings
SMTP servermail.shaw.ca
Security typeTLS
Port587
User nameShaw email without @shaw.ca
PasswordYour email password

 

 

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IMAP Instructions

 

  1. Launch your Email App
    1. Open the App drawer on your Android device
    2. Select Email
  2. Add an email account
    1. If this is the first email account to be configured on your device, you will be provided with a setup screen. If this is not the first email account to be set up, select Menu / More - Settings - Add Account
    2. Enter your Shaw email address and password
    3. Select Manual Setup
    4. Select IMAP Account
  3. Verify incoming server settings
    1. IMAP server: imap.shaw.ca
    2. Security type: SSL
    3. Port: 993
    4. User name: Shaw email without @shaw.ca
    5. Password: Your email password
  4. Verify outgoing server settings
    1. SMTP server: mail.shaw.ca
    2. Security type: TLS
      • On some devices this may appear as StartTLS or StartTLS (accept all certificates)
    3. Port: 587
    4. User name: Shaw email without @shaw.ca
    5. Password: Your email password
  5. Confirm additional account settings
    1. Choose sync settings
    2. Choose account name and display name
  6. Select Done or Finish

POP Instructions

 

  1. Launch your Email App
    1. Open the App drawer on your Android device
    2. Select Email
  2. Add an email account
    1. If this is the first email account to be configured on your device, you will be provided with a setup screen. If this is not the first email account to be set up, select Menu / More - Settings - Add Account
    2. Enter your Shaw email address and password
    3. Select Manual Setup
    4. Select POP3 Account
  3. Verify incoming server settings
    1. POP server: pop.shaw.ca
    2. Security type: SSL
    3. Port: 995
    4. User name: Shaw email without @shaw.ca
    5. Password: Your email password
  4. Verify outgoing server settings
    1. SMTP server: mail.shaw.ca
    2. Security type: TLS
      • On some devices this may appear as StartTLS or StartTLS (accept all certificates)
    3. Port: 587
    4. User name: Shaw email without @shaw.ca
    5. Password: Your email password
  5. Confirm additional account settings
    1. Choose sync settings
    2. Choose account name and display name
  6. Select Done or Finish

 

 

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Related Articles

 

Remote Access

Webmail 2.0

Email Setup

Setup Email on an iPhone/iPad

 


 

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