Document created by shaw-jamess on Jun 5, 2012Last modified by shaw-alex on Oct 5, 2016
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Shaw Webmail is the latest version of Shaw’s web-based email client, located at wm.shaw.ca. This version of Webmail includes an upgraded interface, enhancements to many existing features, and additional features that were not previously available in Webmail Classic. The following article highlights the main features which were added in Webmail. An example of the Webmail interface can be seen below.


shaw webmail



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Features of Webmail
Issues loading Webmail


Features of Webmail


With Webmail you will have the ability to create and manage a contacts list and calendar, create tags and custom email filters, and use the auto-complete address, remote access and import/export contact list features. Please see the information below for additional support with any of these services.


(Click images for an expanded view)



shaw webmail custom email filters

Custom Email Filters

shaw webmail auto-complete address

Auto-Complete Address

shaw webmail remote access

Remote Access




  • Contacts: Right-clicking on the sender of a received email gives you the option to save that sender’s information to your Contacts (previously named Address Book) for later use. See Webmail Contacts for more information
  • Calendar: The web-based calendar allows you to manage your schedules and appointments. See Webmail: Calendars for more information
  • Tags: You can now add tags to your messages, contacts and appointments! Tagging allows for a simple method of categorizing and identifying messages, contacts and appointments which also makes them easier to find when using a search. See Webmail: What is a Tag? for more information
  • Custom Email Filters: Filters allow you to organize incoming messages into folders, or can even be set to automatically delete messages from specified senders to keep your inbox clutter-free. See Webmail: Filters for more information
  • Auto-Complete Address: If you have previously corresponded with or received an email from a particular email address, that address is automatically added to a list of “Emailed Contacts”. The next time that you begin to type that email address into a New Email Message, their email address will appear below the “To:” field. Clicking on the address will input the entire email address into the field
  • Remote Access: Webmail gives you the ability to enable your Webmail account to be able to send and receive emails from a mobile device (e.g. iPhone/iPad, Android, Blackberry) while outside a Shaw Internet connection. Please refer to Remote Access for further instructions
  • Importing/Exporting: With Webmail you also have the ability to import or export contact lists, calendars and webmail account (mail, contacts and calendars). Please see Importing/Exporting in Webmail for additional details
  • Manage Devices: If you are an Internet subscriber, you can manage which devices will automatically connect to the Shaw Go WiFi network. Please see Manage Shaw Go WiFi Devices in My Account for more information
  • Forward Emails: You can forward emails from your Webmail account to another account. Please refer to Webmail - Email Forwarding



Please note: the features listed above are only accessible through the Shaw Webmail interface online at wm.shaw.ca. If you are using an email client (e.g. Outlook Express, Microsoft Outlook, Windows Live Mail, Apple Mail, Thunderbird, etc.), the features of your email client, namely the Address Book and Calendar, may differ from that of Webmail. Any changes you may make in your email client with regard to Contacts or Calendars will not synchronize with the web-based email client in Webmail.



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Issues loading Webmail


If the new Webmail will not load properly, try the following:

  • Your Internet browser (e.g. Mozilla Firefox, Internet Explorer, Google Chrome, Safari) is attempting to load the Webmail page with outdated data, which it has stored in its cache. To clear your browser’s cookies and cache, please follow these instructions: Internet Browser Support



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Related Articles

Webmail: Calendars

Webmail Contacts

Webmail: What is a Tag?



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