Welcome to the Shaw Support Community. Join now to follow, share and participate in the conversation with Shaw experts and users like you.

If your question doesn’t involve support for your TV, Internet or Phone service — please post it here.
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Getting started in the Shaw Community

Thanks for visiting the Shaw Community! We’re excited to welcome you to a community of people looking to help each other solve issues, ask questions, swap tips and give advice regarding Shaw products and services.

Here you can connect with Shaw experts who can offer support and answer questions as needed, as well as connect with fellow customers to share and discuss useful information about Shaw-related topics.

Finding the answers you need

  • To find the answers you’re looking for try using the Search tool to browse our database of resources and guides and view past discussions



  • If you don’t find what you’re looking for in a search – Register as a member and Ask a question


Helping you navigate the Shaw Community

Searching, filtering, sorting and bookmarking help you keep track of and locate the things you need.


Search to find content by typing what you’re searching for into the "Search Support" field in the right corner of the page.



Matching results appear in a box below the field as you type. To refine your search results, click the View All Results link and select options from the Search page.


Filter content by specific categories to find more targeted results. On your Inbox page, filter your Inbox using the Filter drop-down menu.



Sort allows you to view content in an order that is meaningful to you. On your Activity page, you can sort your activity stream by clicking the All Followed, Matters Most, Status Updates Only, or Hidden links that appear under the Followed Activity and All Activity tabs.



Bookmarks are links you create to specific pieces of content in the Shaw Community or to web sites on the Internet that you can quickly reference in your bookmarks menu. Bookmark content you view by clicking the Bookmark icon on the menu to the right of the content window.



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