Installing Shaw Secure

Version 54


    Shaw Secure is a complete virus and online protection suite which is supported by McAfee and available free of charge as an additional benefit included with your Shaw Internet service. This guide will provide detailed instructions for installing the Shaw Secure software (McAfee SecurityCenter). At this time Shaw Secure powered by McAfee is available only for Windows.


    Notice for Windows XP users: Shaw Secure and Windows XP


    How to Install Shaw Secure

    To download Shaw Secure, login to My Account.


    Before You Begin

    It is important that you remove any existing antivirus programs from your computer prior to installing Shaw Secure. If you have the old version of Shaw Secure (Powered by F-Secure) currently installed on your computer, the following installation process will automatically remove it for you. If you are using a third party antivirus program such as Norton or Microsoft Security Essentials, please consult the support information available on the manufacturers website for further instructions on how to properly remove it from your computer.



    1. On the left menu, click Internet and then click Free Download in the "Shaw Secure - Powered by McAfee" section.

              Note that if you have already registered for Shaw Secure, the button will be labelled "Re-download".


    Shaw Secure Download Not Registered.png

    2. If you have not already registered, clicking the Free Download button will expand the Shaw Secure subscription window. Enter your first name, last name, and email address, and click the Subscribe button. On the resulting subscription confirmation screen, click the Download button to download Shaw Secure.

    If you have already registered, you will be taken directly to step 3.



    3. You will now be directed to the McAfee website to continue the installation. From the new window, click the red Download button.


    Note: If you see a message stating that A system error has occurred. Please try again, you will need to reset your Web browser. To do this, please follow the instructions located at Internet Browser Support


    mcafee download 1.png


    4. You will be prompted to accept a user agreement for the McAfee software. The agreement can be read on-screen or printed if you so choose. When ready, click I Agree to continue


    mcafee download 2.png5.  Copy the provided serial number and then click Download to continue


    Note: The serial number you see on your screen is only valid for a short period of time and is distinct to your installation


    mcafee download 3.png

    6. Follow the instructions on the download page to begin the installation of Shaw Secure on your computer.


    7. After Shaw Secure scans your computer for threats prior to installation, you will be prompted to enter the serial number you obtained in Step 5. Once the number has been entered, click Next.




    8. When the download has completed you will be asked what type of installation you would like, for the most thorough  coverage, choose Complete


    9. If you currently have the Shaw Secure - Powered by F-Secure program installed on your computer McAfee will automatically detect the previous installation and remove it for you. This will require a restart of your computer. Once your computer has been restarted, the installation process will continue automatically


    10. The McAfee product will now resume its installation process




    11. The installation will also ask you if you would like to participate in improving the product by sending anonymous usage information to McAfee. Choosing to participate in this program is completely voluntary. If you do not wish to send anonymous usage information to McAfee, simply remove the check mark by clicking on the selection box. Click Next to continue




    12. When it has finished you will see the "Installation Complete" window appear confirming that the process was completed successfully


    13. Click Finish




    14. McAfee has now finished installing Shaw Secure, the main user menu will now be accessible via a menu bar icon by the date and time on your computer (lower right hand corner of your screen)





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