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Customer Centre Registration / My Account

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Overview

The Shaw Customer Centre allows you to view your bills online, manage your account, and gain access to various Shaw features such as Shaw Secure - powered by McAfee. From your Online Customer Centre account, you can also modify your payment options, as well as access a printer friendly version of your bill.


To learn more about Customer Centre, see the following: Customer Centre


Details

To Sign up for Customer Centre, simply visit our registration webpage: Customer Centre Registration. Here you will need to authorize your information by providing us with your phone and account numbers, as well as your postal code. Detailed steps on this process can be found below.


Setting up a Customer Centre Account

Recover your Customer Centre Account


You can also refer to the Video below for additional support in registering for a Customer Centre account.


Setting Up A Customer Centre Account

Signup for a Customer Centre Account

Video not displaying properly in Internet Explorer? Click here


Full Steps for Customer Centre Registration

  1. Open your web browser and in the address bar type https://secure.shaw.ca
  2. Click Create an Account

 

 

  1. Enter your Shaw phone number and click Verify Account. (If you do not know your account number, please refer to the paper or electronic copy of your bill, shown at the bottom of this document)

 

 

  1. Enter your account number, postal code and phone number, then click Continue. If you are registering from home you will not be required to enter your account number or postal code

 

 

  1. Enter your desired Customer Centre ID and password, and enter the password again to confirm. Click Register. For more information on how to create a secure password that meets the Customer Centre minimum requirements, please see: Customer Centre Password Requirements



You can obtain your account number by referencing your Shaw bill, as per the picture below:

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Recover Your Customer Centre Account

If you have lost or forgotten your Customer Centre login credentials you can select the Forgot Your Password link from the Customer Centre Account login page. Once there, you will be prompted to enter your phone number, account number and postal code and then will be required to setup a new Customer Centre password to confirm account recover.


For more information on how to create a secure password that meets the Customer Centre minimum requirements, please see: Customer Centre Password Requirements





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