How to adjust your screen resolution in BlueSky TV

Document created by shaw-jody on Feb 17, 2017Last modified by shaw-jody on Mar 9, 2017
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Learn how to adjust the screen resolution in BlueSky TV. There are two ways to adjust your screen resolution from your BlueSky TV device.

 

Did You Know

 

Some devices may require different screen resolutions to properly display with your BlueSky TV device. The default resolution in BlueSky TV is 720p.

   

 

Via settings menu

You can adjust your screen resolution in BlueSky TV by using the settings menu.

  1. Press the Shaw button on your remote.
  2. Use the arrow buttons to highlight Settings (the gear icon). Press OK
    BlueSky TV > Menu > Settings
  3. Select Device Settings. Press OK.  BlueSky TV > Device Settings
  4. Use the down arrow button to select Video Display. Press OK.  BlueSky TV > Device Settings > Video Resolution
  5. Use the down arrow to select Video Output Resolution. Press OK and choose the appropriate resolution:
    • 4:3, 480p SD
    • 16:9, 720p HD
    • 16:9, 1080i HD
    • 16:9, 1080p60 HD

      BlueSky TV > Device Settings > 16:9 Video Resolution
  6. Press Exit to return to the current program you are watching or press Last to return to the Video Display options menu.

Note

 

If you set the resolution for higher than your TV can manage you will be faced with a black screen. You will need to adjust the resolution accordingly. 

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Via the remote control

This option should primarily be used if you're unable to make the change via Settings Menu and you currently have no display on your TV. The box will need to be powered on for the below steps to work. Steps for each resolution vary slightly:


4:3, 480p SD

  1. Press Exit three times
  2. Press 4 - 8 - 0

 

16:9, 720p HD

  1. Press Exit three times
  2. Press 7 - 2 - 0

 

16:9, 1080i HD

  1. Press Exit three times
  2. Press 1 - 0 - 8 - 0

 

16:9, 1080p60 HD
16:9, 1080p HD cannot be set manually from the remote control command.

 

  1. Press Exit three times
    • Press 1 - 0 - 8 - 0
  2. Wait for picture to display before proceeding to next step
  3. Press the Shaw Button on your remote
  4. Select Settings
  5. Select Device Settings
  6. Select Video Display
  7. Select Video Output Resolution and choose 16:9, 1080p60
  8. Select Yes when prompted "Do you want to keep this resolution?"

    BlueSky TV > Device Settings > Video Output Resolution


  9. Press Exit to return to programming.

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