Voicemail PIN / Password Reset

Version 32


    This article will provide you with assistance if you have forgotten your voicemail PIN / password.


    Quick Solve

    If you have forgotten your Voicemail PIN you can reset it through the Shaw Phone Portal. To access the Shaw Phone Portal please visit phone.shaw.ca, and then login to My Account.

    For assistance registering for My Account, please visit the below link: My Account Registration


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    Reset PIN / Password

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    Reset PIN / Password


    You can reset your PIN / Password from the Shaw Phone Portal (phone.shaw.ca) as follows:


    1. Login to the Shaw Phone Portal
    2. Click Features
    3. Under the Voicemail tab you will see "Change Pin"
    4. Choose a four to 19 character password, using the same numbers and characters found on your telephone's number pad (0-9, * and #). You must also enter it in the Confirm window
    5. Click Save at the bottom of the page




    Resetting your voicemail PIN



    Additional Note: You can de-select the "Enable PIN authentication" option if you would prefer not to have to enter your pin while accessing your voicemail service from your home phone.



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    Related Articles

    Voicemail Overview

    Setup and Access Your Voicemail Service



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