Learn about Shaw eBill

Document created by shaw-fraser on Jun 8, 2012•Last modified by shaw-colin on Mar 5, 2019
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Shaw eBill is fast, easy, and convenient!

Shaw eBill is the fast, easy, and convenient way to handle your monthly bill statements  and lets you access your Shaw bills  through My Account. Once you sign up for eBill, you'll receive an email each month when your latest bill is ready.  Through My Account, you can sign up for eBill, view and print your monthly Shaw bill and modify your eBill settings.

 

To start, you will need to visit My Account to sign in or register.  If you do not yet have a My Account profile, please refer to Shaw My Account for additional information.

 

Sign Up for eBill

Monthly eBill notifications

Viewing your eBill

Printing your eBill

Print and export transaction history

Change eBill email address

Unsubscribe from eBill

 

Did You Know:

 

You can easily set up your Shaw eBill using the My Shaw app. Download the My Shaw app on the Apple App Store or get it on Google Play for your Android device.

                             
Sign up for eBill
  1. Sign in to My Shaw
  2. Click My Bills
  3. In the "eBill" section, click Set up eBill
  4. Enter your email address in the field provided
  5. Click Save and a confirmation email will be sent to you

     

    Set Up eBill

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    Monthly eBill notifications

    Each month you will receive a notification to your email inbox. In this notification, you will be able to see information such as the invoice date, due date, and total current charges due.

     

    Additionally, there is an attached pdf in this email showing a detailed breakdown of your monthly invoice. In the email and the attached pdf, personal information such as your account number and service address are hidden for your privacy. This information can be seen when viewing your bill through My Shaw.

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    Viewing your eBill
    1. Sign into My Shaw
    2. Click My Bills
    3. Within the Account History section, see "Bills" and click View Bill beside the month you want to view

      view past bills
    4. The bill will open in a new window, in a pdf file format

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    Printing your eBill
    1. Sign into My Shaw
    2. Click My Bills
    3. Within the Account History section, see "Bills" and click beside the month you want to view
    4. Within the eBill, move your cursor to the top right corner to find the option for printing

      Print Shaw eBill buttonShaw eBill printer options

    Related: View Past Bills

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    Print and export transaction history

    After selecting dates and generating a transaction list, you can now print your transaction list as a PDF or export it to PDF, CSV or Excel. To print or export your transaction history:

     

    1. Sign into My Shaw
    2. Click My Bills
    3. Within the Account History section, see Transactions and set a date range for the time period that you want to view

      Transaction History

       

    4. Click Go

      Transaction History

    5. To Print, select Print by clicking on the Print icon from the top right
    6. To export, click Export Data. You can export as a PDF, XLSX or CSV

      Export Bill Data

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    Change eBill email address
    1. Sign into My Shaw
    2. Click My Bills
    3. In the "eBill" section, select Edit Email Address

      Edit eBill Email Address
    4. Enter the email address at which you would like to receive your Shaw bill
    5. Click Save

     

    Edit eBill

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    Unsubscribe from eBill
    1. Sign into My Shaw
    2. Click My Bills
    3. Within the "eBill" section, select Unsubscribe from eBill

      Unsubscribe from eBill
    4. Select Yes, stop eBill when prompted

      Unsubscribe from eBill

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    Related Articles

     

    Understanding your bill
    Understanding your billing changes
    Understanding your first Shaw bill

     

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