Learn more about your Shaw bill with our FAQs
Learn about your Shaw bill including how to access your bill and check your account balance, how to set up for Shaw eBill and other billing topics with our frequently asked questions.
Did You Know
The quickest and easiest way to view your current balance and pay your Shaw bill is through My Shaw. Download the My Shaw app today.
Here are some common questions and answers around your first Shaw bill.
Why is my first bill so high?
I moved, why does my first bill show two months now?
When is my next bill due?
My Shaw services were hooked up during last week of the month, why am I being billed for two months?
The first bill is due a month after your services started. If you had services installed on January 14th, you will need to pay by February 13th. Learn more with Understanding your Shaw Bill.
How do I find how much I currently owe on my Shaw bill?
Learn more about Understanding your Shaw Bill.
Did You Know
You can set up a Shaw ID to ensure that you have a single login for Shaw products such as My Shaw, FreeRange TV, Shaw Go WiFi and more.
Learn More: Shaw ID Overview
Here are some common questions and answers around your Shaw bill.
How can I pay my Shaw bill?
There are a number of options for paying your Shaw bill including via My Shaw and the My Shaw app, via Internet or telephone banking, through Shaw's automated telephone service, in-person at your bank or via cheque.
Related: How to view past bills
The following FAQs provide insight into how to change how you access, view and print your Shaw bills.
The following frequently asked questions will help you understand billing issues that sometimes arise.
I made a change to my services, but I don’t see it reflected on my bill?
My Shaw bill was lower last month; why did it go up?
I added a new service last month, why do my charges look higher than I was expecting?
I paid my bill, why is it still showing past due?
This occurs if you pay the amount owing after the bill has already been printed. Your next bill will show the accurate total. You can also view your current account balance in My Shaw or through the My Shaw app.
What should I do if I haven’t received my latest bill?