How to order a title through Shaw on Demand

Document created by alyssap on Jun 18, 2012Last modified by shaw-jody on Aug 23, 2017
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Learn how to order a title through Shaw On Demand. Shaw On Demand (VOD) is your portal to access thousands of movie titles, sports features and TV programs. You’ll need Shaw Television programming in either Digital or HDTV programming to access our title selections that let you watch as often as you like until your order expires. Find out how to order a title through Shaw On Demand by reading the details below. For a brief tutorial on ordering content from the Shaw On Demand website, please watch the following video.

 

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How to order VOD using your Shaw remote

Follow these steps to order Shaw On Demand using your remote control.

 

  1. Press the ON DEMAND button on your Shaw Remote
  2. Use the UP/DOWNUp arrow buttondown arrow button buttons to navigate through the main categories (e.g. Movies, TV)
  3. Press OK to expand a Category and view the associated sub-categories or titles
  4. Press the UP/DOWNUp arrow buttondown arrow button buttons to navigate through the titles and or use the PAGE UP/DOWN buttons to skip through more titles within a Category
  5. Press OK when you find a title you would like to order
  6. Select the picture quality you would like to view your title in (Standard Definition or HD, whenever available)
  7. Select YES to order the title and the title should begin playback shortly

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How to order VOD using the Shaw On Demand website

To order a title through vod.shaw.ca

  1. Visit http://vod.shaw.ca and select Sign In
  2. Sign in using your:
    1. Shaw Email Address, or
    2. My Account username and password (Shaw Account Settings (My Shaw))
  3. Move your mouse over top of any movie graphic to view a brief synopsis of the title. Select More Details to view detailed information (e.g. directors, cast, duration, rating) or select Order Now for ordering information
  4. Titles with an HD version available will display an option to order in Standard Definition or HD. Select the version you would like to watch.
  5. Select Complete Order
     

Viewing your order:

  1. Turn on your TV and Digital Box
  2. Press the ON DEMAND button on your Shaw Remote
  3. Press the DOWN arrow to navigate to My Orders
  4. Press OK
  5. The title you ordered should appear in the list. Press OK to begin watching your title

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How to order VOD using the Mobile App

You can also order Shaw On Demand titles through our Shaw On Demand app.

 

Browse through and order Shaw On Demand titles through your iOS or Android* device by downloading one of the Mobile applications listed here:

 
To order a title through your Mobile application:

  1. Open the Shaw VOD application
  2. Select a title to view more information
  3. Select the Login button when viewing a title you would like to order
  4. You will be redirected to a sign in page where you can choose whether to sign in using your:
    1. Shaw Email Address, or
    2. My Account username and password: (Shaw Account Settings (My Account))
  5. Press the Go or Enter button after entering your login information
  6. Select Order to finalize your order

 
Viewing your order:

  1. Turn on your TV and Digital Box
  2. Press the ON DEMAND button on your Shaw Remote
  3. Press the DOWN arrow to navigate to My Orders
  4. Press OK
  5. The title you ordered through your Mobile app should appear in the list. Press OK to begin watching your title

Note:

 

There is no cost to download the application from your Mobile devices’ app store, however, Shaw is not responsible for any data fees charged by your mobile provider. The Mobile application is for ordering titles only and is not for viewing titles through your Mobile device. Titles ordered through the Mobile application are viewable only through the Digital Box, and whenever available, are also viewable online through a desktop computer or laptop at http://vod.shaw.ca.

                              

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How to order subscription VOD using your Shaw remote

Accessing and ordering subscription based content will slightly vary depending on the equipment you are using in the home. Use the table below to determine the appropriate steps for your equipment in your home.

 

Guide TypeSupported Equipment
ROVI / Classic Guide
  • DCT 2000
  • DCT 2000 HT
  • DCT 2500
  • DCT 3080
  • DCT 3416
  • DCT 6200
  • DCT 6208
  • DCT 6412
  • DCT 6412 P3
  • DCT 6416
  • DCT700
  • DCX 3200-M P1
  • DCX 3200-M P2 TC
  • DCX 3400
  • Pace Aspen
  • Pace Summit
  • Pace Tahoe
  • Pace Whistler
HD Guide
  • DCX 3200 P2
  • DCX 3200-M P2
  • DCX 3510-M
Gateway Guide
  • Shaw Gateway
  • Gateway HDPVR
  • Portal MP-2000
  • Portal MP-2150
BlueSky TV
  • BlueSky TV box
  • BlueSky TV Portal

 

ROVI / Classic Guide

  1. Press the Shaw On Demand button on your remote
  2. Use the Up/Down directional arrows to select Subscription and press OK/Select
  3. Use the Up/Down directional arrows to select from your Subscription choices and press OK/Select
  4. Use the Up/Down directional arrows to select Movies or TV Series and press OK/Select
  5. Select the title you want to watch and press OK
  6. It will prompt to confirm the rental. HD Titles will be marked with HD beside them. Select SD or HD and press OK/Select.

 
HD Guide

  1. Press the On Demand button on your remote
  2. Choose Subscriptions
  3. Use the Left/Right arrows to cycle through available subscription choices
  4. Press OK on your remote for the subscription service you want to choose from
  5. Use the Left/Right arrows to cycle through choices such as Recently Added / Movies / TV Series
  6. Press OK for your remote for your choice
  7. Use the arrows to cycle through choices and press OK on the title you wish to watch
  8. Choose from SD or HD or add to wishlist
  9. Press OK on the selected choice to watch now or add to the wishlist for later

 
Gateway Guide

  1. Press the VOD Button on your remote
  2. Use the Up/Down directional arrows to find you subscribed services to choose from and press OK
  3. Examples include The Movie Network and Super Channel
  4. Use the Left/Right directional arrows to choose from options such as Movies or TV Series and press OK
  5. Use the Left/Right Directional arrows to choose from Alphabetical order, Recently added, or a specific genre and press OK
  6. Use the Up/Down direction arrows to find the Title you wish to watch and press OK
  7. Use the Up/Down directional arrows to choose Rent $0.00 (SD) or Rent HD $0.00 (HD) or add to wishlist
  8. Press OK on the selected choice to watch now or add to the wishlist for later

Related: How to access Shaw On Demand with BlueSky TV  

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