Make a Payment & Regular Payment Options

Document created by alyssap on Jun 21, 2012Last modified by [shaw]alex on Oct 18, 2016
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Through you can manage your Shaw billing by making payments or by setting up pre-authorized monthly payments with your credit card or bank account details. To manage your payments you will first need to log into For a brief but helpful tutorial on paying your Shaw Bill, please see the video below.


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Make a Secure Payment

Setup Pre-Authorized Payments

Update Pre-Authorized Payment Information


Make a Secure Payment


Within My Account you have the option to set up a payment profile. A payment profile is not required in order to make a payment, however securely saving your payment details will allow you to quickly make payments in the future without having to re-enter your payment details. You will have the option to create a payment profile and save your payment details when you make any individual payment, or set up a recurring payment for the first time. If you do not wish to have a payment profile set up simply choose not to save your card.


First Time Payment:

  1. Sign in to
  2. Select Pay my bill

Pay My Bill in Shaw My Account

(This is how it will appear without automatic payments enabled)


Shaw My Account automatic payments

(This is how it will appear with automatic payments enabled)


  1. You will have the option to pay either by using an existing saved credit card profile, or by using a new credit card. If you have not yet saved a credit card to your profile you will be automatically prompted to enter your payment details
  2. Select a saved credit card profile and then click Pay Now, or enter your credit card payment details for a new card and choose the option to Pay Now
  3. If this is new credit card information that you have entered you can choose to "Save Card" to save your payment information securely for future use


 Shaw My Account my bills


  1. Once your payment has been processed you will see a message confirming the payment


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Setup Pre-Authorized Payments


Pre-authorized payments can be set up through the "My Profile" section of My Account. Recurring payments may be setup using with a credit card or a bank account. To set up and manage your reoccurring payment options you will first need to log into


  1. Select My Profile
  2. Scroll down the page to view the "Auto-Payments" options
  3. If you have not yet saved a payment profile to your account you can do so now
  4. Click the Set up option to set up your payment profile


 Shaw My Account set up pre-authorized payments


  1. Enter the requested information for your chosen payment method
  2. Once setup, you will see a green bar indicating that auto payments are now active for your account


 Shaw My Account payment confirmation


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Update Pre-Authorized Payment Information


You can modify existing payment details, or switch payment methods by clicking Edit auto payments


  1. Select My Profile
  2. Scroll down the page to view the "Auto-Payments" options
  3. Click Edit auto payments


 Shaw My Account edit auto payments


  1. Select whether you would like to edit your current payment method information, or switch payment methods


 Shaw My Account edit bank information


  1. Click Continue
  2. Enter the requested information and click Sign up to complete the process 


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