Webspace FAQ

Document created by shaw-fraser on Jun 26, 2012Last modified by shaw-jamesp on Dec 5, 2016
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Shaw Webspace gives you a place on the Internet to share your interests. With Webspace, you can:

 

  • Share galleries created in Photo Share or Video Mail
  • Create your own Web pages using our simple page creation tool
  • Start a Blog
  • Password protect your Webspace so only friends and family can view it, or share it with the whole world

 

 

On This Page

How Do I Create My Webspace?

What is my Webspace Address?

Can I use a domain name for my Webspace Address?

Can I use server-side scripting on my Webspace?

I used a web-page editing program to build my Webspace. How do I upload it to Webspace? (Webspace 1.0 Only)

Can other people publish to my Webspace?

If I accidentally delete some Webspace Files, can Shaw restore them from backup?

I've uploaded a newer version of my Webspace page, but my website still shows the older version.

How do I delete my Webspace?

Webspace file size and quota restrictions

What's the difference between Webspace 1.0 and 2.0?

Am I using Webspace 1.0 or 2.0?

 


  

How Do I Create My Webspace?

 

You can create your Shaw Webspace by going to shawwebspace.ca and clicking Sign in in the center of the page. You will be prompted for your Shaw.ca email address and password, and from there you will be able to create your Web content, choose your theme, add photos and videos, and more.

 

Shaw Webspace login screen

Shaw Webspace login page.

Click to enlarge.

 

  

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What is my Webspace Address?

 

Your Webspace address will be username.shawwebspace.ca, where username is the part of your Shaw email address that precedes @shaw.ca

 

 

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Can I use a domain name for my Webspace Address?

 

At this time you cannot use a domain name for your Webspace address. You must use the address generated automatically when you create your Webspace, which is determined by your Shaw.ca email address.

 

 

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Can I use server-side scripting on my Webspace?

 

Server-side scripting is not available with Shaw Webspace.  

 

 

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I used a web-page editing program to build my site. How do I upload it to Webspace? (Webspace 1.0 Only)

 

If you are using Webspace 1.0, you can compose your site offline and then upload the files to the server. If you did not create a Webspace 1.0 before we grandfathered it, Webspace 1.0 will not be available to you. You can find further information at We're Grandfathering Webspace.

 

Please read this section if you are not certain which version of Webspace you are using.

 

Many editing programs have built-in FTP (File Transfer Protocol) features for transferring your files to Webspace. You can also use a standalone FTP program such as WS_FTP, CuteFTP, or Transmit.

 

You will need the following information:

  • FTP Hostname: ftp.shaw.ca
  • Username: the part of your Shaw email address that precedes @shaw.ca
  • Password: your Shaw email/Webspace password

 

Please Note: FTP uploading is only available on Webspace 1.0 accounts. This means that this option will not be available for most Webspace customers.

 

 

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Can other people publish to my Webspace?

 

If you give others your username and password, they can publish to your Webspace, but only from a Shaw Internet connection.

 

We do not, however, recommend sharing your password.

 

For security reasons, users from outside Shaw's network cannot connect to our FTP servers.

 

 

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I accidentally deleted some Webspace files. Can Shaw restore them?

 

We are not able to provide backup functionality, and so we recommend that you keep a backup copy of your Webspace contents on your computer.

 

 

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I've uploaded a newer version of my page but my Website still shows the older version.

 

Webspace has cached, or saved, the previous copy of the page in order to load the page more quickly. This is a function of your Internet browser, which means that you can get rid of the old page through a hard refresh by holding down the CTRL (control) key, and then pressing the F5 key on your keyboard.

 

 

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How do I delete my Webspace?

 

If you no longer wish to use Webspace, you can deactivate it. This will, however, delete all pages and files located in your Webspace.

 

To delete your Webspace account you will first need to sign in to My Account. If you have not yet set up a My Account profile you can find more information on how to do so by clicking on the following link: Shaw Account Settings (My Account)

 

Once logged into My Account, you can delete your Webspace as follows:

 

  1. Click My Profile in the left menu
  2. Click Edit next to the email address for which you would like to disable this feature
  3. Click Delete webspace

 

 

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Webspace File Size and Quota Restrictions

 

Webspace 2.0:

  • Maximum File Size: 5 MB
  • Webspace Quota: 100 MB

 

Webspace 1.0:

  • Maximum File Size: 20MB
  • Webspace Quota: 20MB

 

 

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What's the difference between Webspace 1.0 and 2.0?

 

When we first introduced Shaw High Speed Internet in the early 2000s, we included Webspace in order to give our customers somewhere to call home on the Web. The Internet was very different then, with no Facebook, Twitter, or even Myspace, and Webspace gave our customers a place that they could post their pictures and other content to express themselves online. Webspace 1.0 was an empty space which required a customer's site to be designed and built offline, and then uploaded. There were no templates or tutorials because the Web was much less user friendly back then.

 

Today, the Web is much easier to use, and we were at the forefront of that revolution when we created Webspace 2.0. It's a much more structured environment that doesn't require any Web design knowledge to use, so anyone can do it. There are tutorials, dedicated spaces, and themes that make designing your Webspace simple and fun. See for yourself at shawwebspace.ca.

 

If you had a Webspace 1.0 account and haven't deleted it, it's still there. You can find more information at We're Grandfathering Webspace

If you aren't certain whether you're using Webspace 1.0 or 2.0, please read the next section.

 

 

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Am I using Webspace 1.0 or 2.0?

 

If you aren't sure which version of Webspace you're using, you can tell by the address of your page. 

 

You are using Webspace 2.0 if your Web site address looks like this: username.shawwebspace.ca

You are using Webspace 1.0 if your Web site address looks like this: members.shaw.ca/username

(where username is the part of your shaw.ca email address before the @)

 

 

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Related Articles

 

Shaw Account Settings (My Account)

View Your Internet Data Usage in My Account

Shaw Internet PowerBoost

We're Grandfathering Webspace 

 


 

Still Need A Little Help?

See what other customers are asking, or sign-in to ask

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