Which email setup method is right for me?

Document created by shaw-jody on May 30, 2017Last modified by shaw-alex on Jul 18, 2017
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Setting up your Shaw email on a new device? Learn about which email setup method is best for you with this comparison table of email setup protocols. Generally, we suggest users use the ActiveSync email setup method for setting up their Shaw email accounts, but each method has its own benefits.

 

Did You Know 

 

Microsoft Exchange (ActiveSync) is the most convenient way to set up your email and is the best option for users looking to check mail worldwide and from different computers/devices.

           

 

Which email setup method should you use?

There are three different ways you can set up your Shaw email account. Whether you are setting up email on your laptop or on your Apple device (iPhone, iPad, MAC), Android device (Galaxy Tab, Samsung Galaxy S8 phone) or email client (Outlook 2016), the following email setup options are available:

  • ActiveSync (also known as Microsoft Exchange)
  • IMAP
  • POP/SMTP


ActiveSync/Exchange is recommended as it is the best option to check mail worldwide and from different computers/devices. Check out our quick guide below for more information on the differences between ActiveSync, IMAP and POP/SMTP.

 

  • ActiveSync (Exchange)
    • Best for users who want to have multiple devices connect to their Shaw email account and want to share their Shaw Webmail Contacts and Calendars on all devices.
    • ActiveSync allows you to sync your Webmail Contacts and Reminders with your device. Any emails sent from this device will appear on Webmail and any emails deleted from the device will also be deleted from Webmail.
  • IMAP
    • Best for users who want to be able to access their Shaw email account through multiple devices and Webmail.
    • IMAP works with your email content on Shaw's servers. Moving, sending or deleting tasks are performed on the server so your other devices are kept in sync. A small cache (copy) of your email is kept on your device limiting off-line access.
  • POP/SMTP
    • Best for users who want to have access to their emails while offline should choose this setup method.
    • While using POP3 your email client downloads a copy of all mail received by the mailbox, optionally deleting the messages from Webmail. Any changes made only affect emails on that device and will not affect other devices or Webmail.

 

 

ActiveSync (Exchange) offers advanced email handling, less confusion for accounts connected to multiple devices, and synchronization with calendars and contacts. Here is a comparison of the compatibility features for each email setup type.

 

Which email setup is right for me?

Email Setup Table

 

Learn more about the differences in mail server settings between POP and IMAP.

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