How to change your email and Webmail password

Document created by shaw-fraser on Jul 5, 2012Last modified by shaw-rhyme on Mar 25, 2019
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If you would like to change the password for one of your Shaw email accounts, you can do so by signing into and navigating to the "Email accounts" section of the "Internet" menu under "My Services". Please note that this is also the password that you use to log into


Changing your email password

If you have not yet registered for My Shaw, please click on the following to get started: Shaw Account Settings (My Shaw). Once completed, see below for details on how to update your email password.


  1. Sign into My Shaw.
  2. Click My Services > Internet from the menu at the top.

    Internet Services


  3. Scroll down to the Email accounts section.
  4. Click Edit next to the email account.


  5. Enter your new password in the provided fields. Your password must have:
    • 8 to 64 characters
    • Uppercase character
    • Lowercase character
    • Number


  6. Finally, click Update to save your new email password.

Your password has now been successfully changed, please remember this password for future logins. Be sure to use this new password however you access your email account, whether through webmail, your mobile device, or your desktop mail program.

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