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How to Change or Recover Your Email Password

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Overview

If you have forgotten your @shaw.ca email password, or if you would simply like to change your current password, you can do so by logging into your Customer Centre account at secure.shaw.ca.


Details

If you do not yet have a Customer Centre account, please click on the following link for directions on creating a new account:How to Create a Customer Centre Account

 

Quick Steps

  1. Log into your Customer Centre account at secure.shaw.ca
  2. Click Internet in the left menu
  3. Click Manage Email and Webspace
  4. Click Change Password next to the email account on which you wish to change the password
  5. Enter a new password in each of the two fields. You must enter the same password in each field
  6. Click Update Password

 


Full Guide

  1. Log into your Customer Centre account at secure.shaw.ca
  2. Click Internet in the left menu of the webpage

 

 

  1. Click Manage Email and Webspace

 

 

  1. Click Change Password next to the email account for which you wish to change the password

 

 

  1. Enter a new password when prompted. You must enter the same password in each field

 

 

 

  1. Click Update Password

 

 


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