Your Shaw Home Phone service is delivered to your home through a Shaw Digital Phone Terminal (DPT). On this page you will find information that will help familiarize you with your Motorola SBV5220 .
If you have a Motorola SBV5120, Arris TM502 or Arris TM602 instead, you can find information about those devices here:
Hardware Information - Motorola SBV 5120 Phone Terminal
Hardware Information - Arris TM502 Phone Terminal
Hardware Information - Arris TM602 Phone Terminal
On This Page
Your Motorola SBV5220 Phone Terminal - Front View
Your Motorola SBV5220 Phone Terminal - Rear View
|Motorola SBV5220 Phone Terminal|
Solid Green Light: The Digital Phone Terminal is receiving power.
Solid Green Light: The downstream channel is connected.
Solid Green Light: The upstream channel is connected.
Solid Green Light: Indicates that the Digital Phone Terminal is currently online.
Indicates a connection to a computer on either the ethernet or USB ports. These ports have been disabled as they are not applicable to your phone service.
Solid Green Light: Indicates that the phone is connected and is currently "On-hook" (not in use).
Flashing light indicates the line is currently "Off hook" or in use.
Solid Orange Light: Indicates that A/C power is available. If flashing, this indicates that the Digital Phone Terminal is running on battery power.
When lit, this light indicates that the phone terminal is in standby mode. This feature disabled and not applicable to your phone service.
Back to top
|Rear View |
Connects the Phone Terminal to a telephone, or telephone jack.
Connects the Phone Terminal to an Ethernet equipped computer or third party device (router, ethernet hub, etc.) This port is disabled and not applicable to your phone service.
|USB||Connects the Digital Phone Terminal to an external device. This port is disabled and not applicable to your phone service.|
|Reboot EMTA||When held down for 15 seconds, this button will reset the Digital Phone Terminal.|
|Cable||Connects the modem to the cable outlet using a coaxial cable.|
|Power||Connects modem to the power supply.|
Back to top
Shaw DPT Wiring Guide
Getting to Know Your Digital Phone Terminal
Still Need A Little Help?
See what other customers are asking, or sign-in to ask
your own question, in the Phone forum.