HD Guide - Settings [Audio]

Document created by shaw-fraser on Aug 2, 2012Last modified by shaw-james on Jan 13, 2017
Version 32Show Document
  • View in full screen mode

The Audio Settings options of your High Definition Guide will allow you to customise the audio output for your digital box, as well as enable or disable Descriptive Video Service (DVS) capabilities.

Watch this video on Audio Settings for the HD Guide

Can't view the video? Click Here


On This Page

Access Audio Settings

Audio Output Options

DVS Options




Access Audio Settings

To access your Audio Settings, simply choose the MENU button on your Shaw Remote, and then choose the Settings icon from the menu that appears. Select the Audio Settings option from the list of available settings.


HD Guide access audio settings


Back to top


Audio Output


The Audio Output menu includes options for changing the Digital Audio Encoding, as well as the Output Range.


By default, the HDMI/Auto setting will be applied within the Digital Audio Encoding menu as this is the best option for most users. If you are using a home theatre configuration which requires you to use either the PCM or Dolby Digital ports, you can select either of these simply by using the ARROW keys on your Shaw remote. Press the OK button to confirm your choice.


You can also change the Output Range from its default setting of Normal, to either Narrow or Wide. The output range dictates the range of volume between loud and quiet noises. If you find that you prefer your audio experience to have both very loud, and very quiet moments than you may wish to set your menu to a Wide output range. Alternatively, if you prefer that the sounds of loud noises like explosions and shouting are made softer, and quiet noises like whispering are made louder then you may wish to set your system to the Narrow audio output setting.


HD Guide audio output


Back to top


Descriptive Video Services (DVS)


Descriptive Video Services (DVS) will provide audio commentary on what is occurring in a television show for individuals who are visually impaired or blind. It is important to note that not all broadcasters offer descriptive video services on all of their programs, so even if enabled you may not be able to get DVS services on every television station or program.


DVS can quickly be enabled or disabled by simply pressing the D (green) key on your remote control, or by navigating to the Settings option on your Digital Box and selecting Audio, DVS and then moving the selector icon to the right (on - to enable) or left (off - to disable). This will enable/disable DVS services on all channels where available.


HD Guide Descriptive Video Services DVS


You can also enable and disable DVS services through the quick menu by pressing the Menu button on your remote, then selecting DVS/Language and choosing Descriptive. It is important to note that this setting will only enable / disable DVS on that channel while you are tuned to it. Once you have navigated away from the channel, or powered off the Digital Box the DVS settings will be restored to their default setting. If you wish to permanently toggle DVS settings you should do so with one of the two methods listed above.



Back to top


Still Need A Little Help?

See what other customers are asking, or sign-in to ask

your own question, in the TV forum.