Troubleshooting the CBS Fantasy Football app on BlueSky TV

Document created by shaw-colin on Oct 2, 2017Last modified by shaw-colin on Oct 4, 2017
Version 4Show Document
  • View in full screen mode

Learn how to fix common issues with CBS Fantasy Football app on BlueSky TV by using these basic troubleshooting tips. This article will provide insight into some basic troubleshooting tips including how to resolve the following issues:

 

                      

CBS Fantasy Football app troubleshooting steps

Follow the steps below to solve common issues with the CBS Fantasy Football app on BlueSky TV.

 

The Fantasy Football app cannot be launched or does not appear in the BlueSky TV apps menu

  1. Reboot your BlueSky TV box to restore the app.
  2. Check the Apps menu to confirm that the Fantasy Football app is present, as shown below, then try launching the app again.

 

Unable to sign in to the Fantasy Football app using your CBS Sports account

  1. Verify whether you're able to sign in to the iOS, Android or Web version of the Fantasy Football app.
  2. If you are unable to to sign in on another platform, contact CBS or visit https://www.cbssports.com/help for assistance with your CBS Sports account.
  3. If you are able to sign in on another platform, but still cannot sign in on BlueSky TV, please reboot your BlueSky TV box and try signing in again.

 

Data in the app on BlueSky TV does not match data on the CBS Fantasy Football Website

  1. Verify whether you're experiencing the same data mismatch in the iOS, Android or Web version of the Fantasy Football app.
  2. If the issue is occuring on another platform, contact CBS or visit https://www.cbssports.com/help for assistance with your CBS Sports account..
  3. If the issue is specific to the BlueSky TV app, please reboot your BlueSky TV box.

Back to top

 

Related Articles

 

 

Attachments

    Outcomes