Webmail Mobile View - iOS (Apple)

Document created by shaw-jamess on Sep 10, 2012Last modified by shaw-alex on Oct 11, 2016
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One of the many facets of the Shaw Webmail platform is a webmail portal with a specially formatted view for mobile devices. This document will highlight the format, structure and features for users of the iOS software found on Apple products including the iPhone, iPad and iPod Touch. If you are connecting with Shaw Webmail via an Android device, please see this document for specialized support Webmail Mobile View - Android.


To access Webmail from your iOS device, go to wm.shaw.ca from your Safari browser and login with your Shaw.ca email and password.


On This Page




Manage Your Inbox


Once logged in, you will see the main inbox view which offers shortcut icons at the top followed by a view of any messages (new and old) available in your main Inbox folder. Here you can tap on a message to open it or tap on the box next to it to highlight the message for sorting and other actions (described below). This view will also provide a Log Out option at the bottom alongside an indication of how much of your email quota is in use.


Shaw Webmail mobile view inboxShaw Webmail mobile view manage
Click on Inbox icon to access the main Inbox view (highlighted above).Highlighted above, please see the Log Out link and the notification of your current quota usage.


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Composing New Messages


The Compose view within Webmail is fairly straightforward. Offering fields for To, Subject, and the actual email message, you will have the option of either saving (as a draft for further editing or delayed sending) or sending the newly authored message


Shaw Webmail mobile view compose new messageShaw Webmail mobile view to subject message
To Compose a new message, tap one of the Compose buttons as highlighted aboveWithin Compose, you can define whom you are sending the message to, the subject and the message its self.



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Much like in the desktop portal for Webmail, Shaw offers full contact control within the mobile view. To view the contacts pane, simply click on the contacts icon (the silhouette of a person's head) in the main bar at the top of the screen. Within Contacts you will see the ability of viewing and listing all of your saved contacts as well as the options for adding new contacts or highlighting contacts (with a check mark) for additional actions.


Shaw Webmail mobile view inboxShaw Webmail mobile view messageShaw Webmail mobile view contact
From the main Inbox view, click on the Contacts icon (highlighted above) to access your contacts.In the Contacts view, you will see a list of any saved contacts, here you can add or delete Contacts and tapping on a Contact will reveal more details about that individual.Here in the Contact Details page you are able to see an expanded view of any contact which you tap on.



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Webmail offers a calendar feature for organizing events and timelines within the online context of your Shaw email account. Accessible via the Calendar icon in the main bar, the Calendar will show you an expanded view of the current month with options to view upcoming days as a list or even to view a single day as an entire page. Days with an activity already saved to them will show with an underline (see the 14th below) and tapping on these days will show the appointments below the main calendar view (see figure 2).

Shaw Webmail mobile view calendarShaw Webmail mobile view date
To access the Calendar view, simply click on the Calendar icon as highlighted above. Here you will see view options for List, Day, and Month as well as an Add button to create a new entry in the Calendar.Days with a current entry are shown with an underline beneath the number of the day. Tapping on that day (see the 14th above) will show the entry below the calendar.


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Accessed via the magnifier icon in the main bar at the top of the screen, the Search feature allows you to search your messages based on a variety of criteria. Simply define what you are searching for and tap "Search."

Shaw Webmail mobile view searchShaw Webmail mobile view find
To access a search prompt, tap the search icon located in the main menu bar at the top of your screen. This will reveal a search bar and search button where you can enter your query and tap Search.If you are looking for a more customizable list of results, tap on Advanced Search to go to the above view which allows a more granular control over the search results for Mail, Calendar and Contacts.


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Folder Management (Deleted, Custom, Drafts)


Shaw Webmail allows full folder creation and control for sorting and managing your emails in whatever manner you prefer. From the main inbox view, you can view and control your folders from either of the two "Folders" buttons available (see highlighted). From the Folders view you will see a list of all of your folders as well as options to create a new folder, search folders, or create new tags for easier organization of your messages. Only custom-created folders can be removed.

Shaw Webmail mobile view folderShaw Webmail mobile view folder create
Select either the Folders or Folder Drop down, highlighted in red aboveIf you tap the folders button you will be directed to your folder view which lists all default and custom folders, including Junk, Trash Drafts, Sent and Inbox



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Message Actions


Message Actions allow you to control the status (unread/read/spam), flagging, or position of a message (move to a defined folder). Highlight a message by tapping a check mark in place next to the message. This enables above options for Spam, Delete, and Actions. Tap Spam if the message should be marked as Spam, Delete if you wish to Delete the message (send it to trash bin), and Action if you would like to see a scrollable list of available options.

Shaw Webmail mobile view spamShaw Webmail mobile view optionsShaw Webmail mobile view move to
Highlight a message by tapping on the box next to it to place a check mark. Options appear which allow you to mark the message as Spam, Delete the message or view available ActionsIf the Actions option is selected, your iPhone will present you with a scroll wheel at the bottom of your screen which allows you to navigate available commands.Options include the ability to Flag a message, Move it to an alternative folder, Delete it, Mark it and Select it



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The preferences panel can be accessed from the bottom of the Inbox screen and offers a series of settings for timezone, number of emails displayed on a page, and even what day the calendar will show as the start of the week.


Shaw Webmail mobile view preferencesShaw Webmail mobile view options
Select the Preferences option from the bottom of the page while on the Inbox, Contacts or Calendar view to access your preferencesPreference options include the ability to change your timezone, how many emails display per page, and more


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The Shaw Webmail mobile interface offers a few different views bases on your preferences and what will load the fastest if you do not have access to a 3G or WiFi connection. To change the default view simply scroll to the bottom of the inbox screen and you will see a prompt for View: Thin (EDGE/GPRS) | More. The Thin option will offer the fastest loading times for a slower connection while More will take you to the Views screen where you can chance the default view from one designed for the iPhone to one designed for Windows Mobile. These views and purely cosmetic and do not provide any change in performance or feature set.


Shaw Webmail mobile view viewsShaw Webmail mobile view options
Select either the Thin (EDGE/GPRS) or More options next to ViewThin view will make the web application appear as streamlined as possible, which allows pages to load faster



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Related Articles

Webmail Mobile View - Android



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