Hardware Information - XB6 Advanced WiFi Modem

Document created by shaw-colin on Nov 29, 2017Last modified by shaw-colin on Feb 14, 2019
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Find information on the Advanced WiFi Modem including key features, available connections and hardware specifications. The Advanced WiFi Modem is available to eligible customers in the Okanagan as of December 4th, 2017, and to customers in Calgary and surrounding areas as of January 15th, 2018.



Overview and features

The Advanced WiFi Modem has an updated design and comes equipped with the latest WiFi technology.


Front view of Advanced WiFi Modem


Key features of the Advanced WiFi Modem include:

  • Quick and easy WiFi setup
    The Advanced WiFi Modem will walk you through setting up your WiFi network upon first time setup. Just open a web browser and follow the step-by-step instructions.
  • WiFi enhancements
    Reach further and faster. The Advanced WiFi Modem comes with the latest WiFi technology to ensure you stay connected.
  • DOCSIS 3.1 Compatible
    The XB6 is Shaw's first DOCSIS 3.1 gateway, paving the way for future speed and network capacity requirements.

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Light sequence

The Advanced WiFi Modem has a single light on the top to indicate the modem status. The light will be a solid white colour when the modem is up and running. If the modem is reset, it will go through the following sequence of lights as it reboots:

XB6 Advanced WiFi Modem - no light

No light

Device off

XB6 Advanced WiFi Modem - amber solid light

Amber (solid)

Booting up (first stage)

XB6 Advanced WiFi Modem - amber flashing light

Amber (flashing)

Downstream registration

XB6 Advanced WiFi Modem - green flashing light

Green (flashing)

Upstream registration

XB6 Advanced WiFi Modem - red solid light

Red (solid)

Booting up (final stage)

XB6 Advanced WiFi Modem - white solid light

White (solid)

Modem online and functional

XB6 Advanced WiFi Modem - amber and green light alternating

Amber / Green (alternating)

Firmware download

XB6 Advanced WiFi Modem - blue flashing light

Blue (flashing--up to 2 minutes)

WPS pairing mode

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Available connections on the Advanced WiFi Modem include two Ethernet ports for hardwired devices, and dual-band WiFi (2.4GHz and 5GHz). Telephone ports are present on the modem, but are disabled and not in use at this time. There are also factory reset and WPS buttons for resetting the modem and connecting devices via WPS.


Rear View of Advanced WiFi Modem


Connections on the Advanced WiFi Modem include:

Coaxial inYes
EthernetYes, 2 ports
WiFiYes, wireless 802.11ac Wave 2 MU-MIMO (modes A, G, N, and AC)
Dual BandYes (2.4GHz, 5GHz)
Antenna Configuration10 antennas (2 for 2.4GHz & 8 for 5GHz)
External antennaNo
Phone portsDisabled
Reset buttonYes (back)
WPS buttonYes (top)

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Front view of Advanced WiFi Modem


Specifications of the Advanced WiFi Modem include:

ManufacturerArris or Technicolor
ModelArris TG3482 or Technicolor CGM4141
Width12.5 cm / 4.9 in
Depth7.9 cm / 3.1 in
Height21.5 cm / 8.5 in

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