Hardware Information - BlueCurve Gateway

Document created by shaw-colin on Nov 29, 2017Last modified by shaw-nehmah on Jul 19, 2019
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Find information on the BlueCurve Gateway including key features, available connections and hardware specifications. The BlueCurve Gateway is available to eligible customers in the Okanagan as of December 4th, 2017, and to customers in Calgary and surrounding areas as of January 15th, 2018.

 

 

Overview and features

The BlueCurve Gateway has an updated design and comes equipped with the latest WiFi technology.

 

Front view of BlueCurve Gateway

 

Key features of the BlueCurve Gateway include:

  • Quick and easy WiFi setup
    The Gateway will walk you through setting up your WiFi network upon first time setup. Just open a web browser and follow the step-by-step instructions.
  • WiFi enhancements
    Reach further and faster. The Gateway comes with the latest WiFi technology to ensure you stay connected.
  • DOCSIS 3.1 Compatible
    The BlueCurve Gateway is Shaw's first DOCSIS 3.1 gateway, paving the way for future speed and network capacity requirements.

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Light sequence

The BlueCurve Gateway has a single light on the top to indicate the modem status. The light will be a solid white colour when the modem is up and running. If the modem is reset, it will go through the following sequence of lights as it reboots:

 

BlueCurve Gateway - no light

No light

Device off

BlueCurve Gateway - amber solid light

Amber (solid)

Booting up (first stage)

BlueCurve Gateway - amber flashing light

Amber (flashing)

Downstream registration

BlueCurve Gateway - green flashing light

Green (flashing)

Upstream registration

BlueCurve Gateway - red solid light

Red (solid)

Booting up (final stage)

BlueCurve Gateway - white solid light

White (solid)

Modem online and functional

BlueCurve Gateway - amber and green light alternating

Amber / Green (alternating)

Firmware download

BlueCurve Gateway - blue flashing light

Blue (flashing--up to 2 minutes)

WPS pairing mode

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Connections

Available connections on the BlueCurve Gateway include two Ethernet ports for hardwired devices, and dual-band WiFi (2.4GHz and 5GHz). Telephone ports are present on the modem, but are disabled and not in use at this time. There are also factory reset and WPS buttons for resetting the modem and connecting devices via WPS.

 

Rear View of BlueCurve Gateway

 

Connections on the BlueCurve Gateway include:

Coaxial inYes
EthernetYes, 2 ports
WiFiYes, wireless 802.11ac Wave 2 MU-MIMO (modes A, G, N, and AC)
Dual BandYes (2.4GHz, 5GHz)
Antenna Configuration10 antennas (2 for 2.4GHz & 8 for 5GHz)
External antennaNo
Phone portsDisabled
BatteryNo
USBNo
Reset buttonYes (back)
WPS buttonYes (top)

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Specifications

Front view of BlueCurve Gateway

 

Specifications of the BlueCurve Gateway include:

ManufacturerArrisArrisTechnicolor
ModelTG3482ER3TB3482GCGM4140COM
PNTG02DCW3482TG02DCW3482CGM4141SHW
Width12.5 cm / 4.9 in12.5 cm / 4.9 in12.5 cm / 4.9 in
Depth7.9 cm / 3.1 in7.9 cm / 3.1 in7.9 cm / 3.1 in
Height21.5 cm / 8.5 in21.5 cm / 8.5 in21.5 cm / 8.5 in

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