Wireless Internet: Information and Resources

Document created by shaw-fraser on Oct 3, 2012Last modified by shaw-jody on Feb 8, 2018
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Learn about WiFi connectivity and how to troubleshoot Internet issues with our list of Internet resources. Below you will find a list of all of the documents that provide support on Shaw Wireless Internet services as well as a brief description of the resource.


Click on any of the document links (in blue) to be redirected to the relevant support document.



Wireless Connectivity: Information and Resources

The following resources will help you troubleshoot various WiFi and Internet connectivity issues.


Wireless Device Quick Setup GuideFirst time setup for your WiFi device. Includes instructions for Windows 8,7, Vista and OS X
Wireless Connectivity TroubleshootingTroubleshooting support for your wireless Internet connection
How to log into your Shaw Wireless ModemLog into your Shaw Wireless Modem so that you can modify settings such as the network name, password and wireless channel
How to Change the Wireless Channel on Your Shaw Wireless ModemA guide on how to change the wireless network channel on your Shaw Wireless Modem. This may be necessary if you are having slow speeds or connection issues
How to Change the Wireless Mode (b/g/n)If your device's wireless mode is not compatible with the current wireless mode of your Shaw Wireless Modem your device may not be able to detect or connect to your wireless network. This document will instruct you on how to change the wireless mode
How to Change the Wireless Network Name (SSID)Instructions on how to change the name of your wireless network, which is used to identify your network from other wireless networks that are in range of your device
How to Change Your Wireless Network PasswordThe wireless network password is the password which allows you to connect to your wireless network. This document will show you how to change that password
Converting your Wireless Modem to Bridge ModeIf you currently have a Wireless Modem from Shaw and would like to disable its wireless functions, this document will instruct you on the proper way to do this
Network Name (SSID) Does Not Appear in List of NetworksTroubleshooting support if you can't find your wireless network on your computer or mobile device
WiFi InterferenceIf you are experiencing connection issues with your wireless connection this document will explain more about WiFi Interference, and how it affects your home wireless Internet.

Related: Internet Learn Content

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